My overall experience at Wingate was not satisfactory. I wouldn't recommend staying at this location and I have no plans of returning.

Liked: The room itself was decent.
Disliked: Called 2 days before my scheduled check in requesting an early check in time (2.5 hours early). When I arrived I was told I couldn't check in. I then called an hour later and was told to call back in another hour. I decided to go back to the hotel to ask for a refund and suddenly my room was available. I drove almost 3 hours for an event in Lancaster. I wasn't happy with my experience at Wingate.

I still waiting for my...

Liked: closet to everything
Disliked: bed bud and one of the room smells marihuana all day and night

Dissatisfied

Liked: Location was good to shopping.
Disliked: Stayed for 3 days and every day the key card didn't work. Staff was not friendly. Roomed smelled like smoke as we had the room directly above the outside smoking area. Website advertising free breakfast, that is not true. They didn't serve a breakfast at all. Very dissatisfied.

not good

Liked: location
Disliked: dirty, loud, no stopper for the bathtub, no plate in microwave, and the sheets were All shredded, also suppose to be no Smoking and the room smelled of cigarettes

Good

Liked: We have stayed there before and like it. Staff is Great!
Disliked: Staffing is a problem all over no real complain. Good over all. We like the location.

Passable

Liked: Location
Disliked: Not clean did not clean room when stay over night. Room was not clean when was first there bathroom mold on walls. Old sock under sink. Bedspread on bed under sheet. Just mot kept up.

The hotel claims that this...

Disliked: The room was in disrepair. Curtains falling down, mirror fell off the wall, unable to use the couch as thr cushions fell into the sofa bed when sat upon. NO breakfast.

Very poor

Liked: Beds were comfy
Disliked: .Parking lot was dirty, hall ways were seepedIn a while night time front deck guy smoked weed that all u could smell when I walked Down to ask for clean towels.

Convenient to the highway, but...

Liked: Overall, the actual room was clean, but I wouldn?t say spotless.
Disliked: The property itself was not well maintained & the lobby & hallways were dirty. The walls of the front of the elevator probably wouldn?t pass inspection if someone actually came by. Literally, there was packing tape attaching it to the floor. The staff was stingy with towels as we had 3 people staying in the room, (a room with 2 queen beds), and only one towel. we asked for additional towels & the look/attitude I received was unbelievable.

n/a

Liked: staff was very nice
Disliked: other people staying at hotel were very noisy