Spark by Hilton Lancaster Dutch Country

My overall experience at Wingate was not satisfactory. I wouldn't recommend staying at this location and I have no plans of returning.

Liked: The room itself was decent.
Disliked: Called 2 days before my scheduled check in requesting an early check in time (2.5 hours early). When I arrived I was told I couldn't check in. I then called an hour later and was told to call back in another hour. I decided to go back to the hotel to ask for a refund and suddenly my room was available. I drove almost 3 hours for an event in Lancaster. I wasn't happy with my experience at Wingate.

Great place in Amish country

Liked: Very nice spacious room for 2 Queen size beds. Also very quiet. Rooms have great insulation to keep noises down.
Disliked: The breakfast bar was disappointing. Very poor selection and very small variety.

Superb

Very good

Liked: The facility was great as was the location.
Disliked: Being from the south, the abrupt short responses to questions took me aback at first. Once I realized it was an area thing I was ok.

Exceptional

Passable

Disliked: No coffee in the room. No microwave in the room.

Superb

Good

Liked: The room was clean. The front desk staff was friendly and very helpful.
Disliked: The view outside our window. It was just an empty lot with lots of debris

Won't be back

Liked: Breakfast was not as advertised. Not a hot breakfast. More of a continental breakfast with bad coffee. Tub drain was clogged. Had a handicap room that staff had not been vacuuming under the bed. Pillows and sheets were comfortable and bath towels were very fluffy
Disliked: Hard to access from main road

Very good

Liked: Great location, very clean. Friendly staff.
Disliked: Room temp fluctuated a lot and it felt very wet in the room.