Name: Wingate by Wyndham Houston / Willowbrook
Address: 9050 Mills Road, Houston, TX
Telephone: (888) 323-5826

Wingate by Wyndham Houston / Willowbrook Guest Reviews

Overall Average Score:

Disappointing (2.3 out of 5)

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MAJOR IMPROVEMENTS NEEDED

Liked: Front Desk Staff
Disliked: Older Property, 1 elevator operating & it was very old, had a stench throughout the property, old beds/furniture….

I checked in and checked...

Liked: I didn't stay 5 minutes after entering my room I instantly ask for a refund the place is poorly ran and unsanitary nothing like any other Wingate By Wyndham
Disliked: Its not a hotel its a crack motel unsafe

My stay was a nightmare

Liked: Nothing
Disliked: Room was full of flies and roaches were present. Hall way was full of trash and elevator was raggedy. Towels were dirty and room had a nasty smell. Shower was horrible. I asked for a refund and was denied.

Superb

Bad

Pleasant

Bad

Passable

Pleasant

Liked: N/A
Disliked: The front door and the parking are dirty. The elevator does not work in some days. The breakfast does not have protein or eggs. No variety. Only carbohydrates. Few fruits. We can not take it any day. The shower curtain is no clean. The shower tub is broken. And the beds clothes are gray instead of white.