It was nice.

Liked: Staff and bed
Disliked: View it looked out over a roof and air conditioning units noise at times

Superb

The toilet wasn?t working properly....

I think housekeeping should check...

Beautiful spacious room yet noisy....

Liked: Stayed here before.. The room I had was great except it was on the front of the building and outside noise was louder than expected. The only issue I have with this specific property (Helena, MT). last year i was scheduled here and the Covid-19 restrictions cancelled all flights. I tried via email to get a refund on my room and no one would answer or even acknowledge my request. Very poor communication with a customer that has used this motel on several occasions.
Disliked: see above.

Cold outside, not much better...

Liked: They did bring extra blankets. Room set up well for wheelchair.
Disliked: 3rd stay here, everytime room is chilly. Could not get temp over 68. Cold draft from cold weather. Cold

Not clean- at all!

Liked: The location of the hotel and space in the room- that was literally it. Not worth the price at all! For that kind of pricing I should be getting a hotel that cares about the health end wellbeing of it?s guests. Next time I?ll book elsewhere.
Disliked: With a pandemic in place the cleaning and sanitization was less than par- not a single surface looked like it had been wiped down in days! The rooms did not appear sanitized or cleaned thoroughly in between guests. Handles, doors, light switches all looked gross. Understaffed is an understatement. One front desk person only from Thursday-Saturday and they were also in charge of the communal areas cleanliness and breakfast.

Disappointing

Liked: Good facility
Disliked: Moldy ice machine on second floor

Superb

Liked: Staff was good, everything but the pillows I told the young man at the front desh that iif they can afford those coffee makers for each room they should buy pillows from the man that sells My Pillow they are great and I am sure he would make you a deal.
Disliked: Pillows