Exceptional

Good

Liked: Decent room and decent price. Very close to the airport and convenient
Disliked: Our room wasn't clean after the first night. The front desk agent said they didn't thoroughly clean the room due to COVID-19. Two housekeepers came and made everything superb for us! I believe their names was Lacey & Christina they knocked that room out quick and we were thankful.

Superb

Very good

Exceptional

Liked: Greetings upon entrance great ! Front desk staff very friendly and helpful.
Disliked: Clean and conveniently comfortable.

Bad

Good

IT WAS TERRIBLE

Liked: bed and location
Disliked: I PAID FOR 2 ROOM TOGETHER IN CLOSENESS 116 AND 118 AT WINGATE IN ROMULUS. WE HAD TO MOVE TO 110 BECAUSE THE TOILET WAS BROKEN IN 118. THE REFRIGERATOR IN 110 DEFROSTED THE ENTIRE STAY TO THE POINT THE FRUIT CUPS HAD STANDING WATER ON THEM. 116 WASNT OCCUPIED UNTIL LATER IN THE EVENING, BUT UPON ENTRANCE I NOTICED UNDER THE TOILET SEAT WAS STAINED WITH DARK URINE, THE HEATER AND AIR BOX UNDER THE WINDOW SILL WAS COVERED WITH DUST. I DID SPEAK WITH CUSTOMER SERVICE IN REGARDS TO THE MATTER SHE STATED BECAUSE THE ROOM HAD BEEN PAID FOR EARLIER IN THE DAY I COULD NOT GET A REFUND FOR ROOM 116. I STAYED AT THE FACILITY ONLY BECAUSE I DONT HAVE MONEY TO LOSE OUT ON. SHE OFFERED US ANOTHER ROOM ON THE OTHER END OF THE 1ST FLOOR, I DECLINED BECAUSE WE HAD ALREADY HAD TO MOVE ONCE AND HAD BEEN INCONVENIENCED SEVERAL TIMES ALREADY. BUT INITIALLY I WAS ASKED IF I WANTED MY ROOMS TOGETHER I STATED I DID, BUT THAT DIDNT HAPPEN BECAUSE OF FACILITY INCONVENIENCES.

Bad

Liked: Front desk girl is nice. Terrible management.
Disliked: Bonnies not so pleasant