Upon arrival, I was told that I could not stay because I am not yet 21, even though I had already made a reservation online where it did not mention an age requirement. I told the concierge I was either leaving now with a full refund or leaving in the morning. He opted for letting me stay "just don't talk to anyone". I've never felt so marginalized and slighted in my life. Aside from being made to feel like a criminal, I have no complaints. My room was clean, and the free hot breakfast was yummy.

Liked: Clean; good breakfast.
Disliked: Customer Service.

Great exterior and cleanliness but...

Liked: Room was updated and very clean. Location was great, for soccer tournament.
Disliked: Air conditioning was not working on the hottest day in July. Staff was very rude and unprofessional. Only had one washer/dryer.

Superb

Fabulous

Exceptional

Liked: Soft bed, clean room and friendly staff. The breakfast was great!

Will stay again when in...

Liked: Facility was clean and staff was so friendly. Breakfast was good and fresh too.
Disliked: Liked everything.

Good

Liked: Location and price
Disliked: Very busy with sports teams.

Air conditioner, smoke and wet...

Liked: Location
Disliked: The room (333) was supposed to be non-smoking but you could tell someone had smoked in there. The air conditioner was not working and was only circulating air. Also the carpet was soaking wet at the foot of the bed where the air conditioning unit had leaked on the floor.

Exceptional

Good