Wingate by Wyndham Charleston Coliseum

Our stay was excellent. It was nice to come to a nice, clean room and rest after an exhausting, hot day at the concert venue, that was a little unorganized to say the least. We enjoyed our continental breakfast the next morning. Checking in and out was such a breeze. We also were able to check in early and that really was helpful since we left our home early for instances of heavy traffic, but arrived earlier than we expected. These guys let us go ahead in. I will always recommend this hotel and will stay here in our future trips this way because of the excellent customer service we were shown and the over all greatness of the rooms. Thanks so much for providing the best services to us that day!

Liked: We were able to check in early. The people were friendly and all was clean and nice for us. Bathroom was beautiful. We loved it here.
Disliked: We don't have any bad comments.

Exceptional

The pool had scary men...

Liked: Breakfast was fantastic, loved the bed and room and front desk staff were awesome
Disliked: You had to call and go to front desk for wash cloths, hair dryer, lotion bottles (ours were empty)

Exceptional

A good stay. Will be...

Liked: The location. The pool, the amazingly good breakfast, and the friendly helpful staff
Disliked: My room was just too small

The room was dirty from...

Liked: What I liked about the property were the staff very friendly
Disliked: What I didn’t like was how dirty our room was.

Disappointing

Liked: The breakfast was great! The staff was as helpful as they could be without the manager present
Disliked: The first room that I received was a regular king room despite being approved for a king suite upgrade. The clerk gave me keys to the last available king suite downstairs on the first floor. I checked the sheets in the room as I always do. The bedding under the fitted sheet had nasty stains on it. I am not sure if it was mold and what also looked like mucus from someone’s nose smudged on the sheet. It looked like it could have been removed with a simple wash. The fitted sheet was also placed inside out. Due to this issue I had to move back to the original regular king room despite being upon further inspection of the bed I noticed tons of various hair stands and even a clump of hair in the comforter that was placed in between the sheets in the bed! I was forced to adjust the air in the room and remove all the sheets from the bed. With that amount of hair there is NO way that comforter on the bed was ever washed which is gross. I am so disappointed in the state of cleanliness of this hotel. As someone visiting from out of town I was stuck with staying here as it was late and I was told the manger won’t be in until Monday so there was nothing that can be done to help me find further accommodations. 2/2 rooms were dirty and I was very disgusted. I reached out to booking.com for further assistance and hope to further relay the experience to the property manager.

Pleasant

Very good

You could probably get a...

Liked: The bed was comfortable and the breakfast was good
Disliked: The place was rundown. The paint was peeling, carpet unraveling and dining room chairs were worn. The bed and room were both small.