Our stay was excellent. It was nice to come to a nice, clean room and rest after an exhausting, hot day at the concert venue, that was a little unorganized to say the least. We enjoyed our continental breakfast the next morning. Checking in and out was such a breeze. We also were able to check in early and that really was helpful since we left our home early for instances of heavy traffic, but arrived earlier than we expected. These guys let us go ahead in. I will always recommend this hotel and will stay here in our future trips this way because of the excellent customer service we were shown and the over all greatness of the rooms. Thanks so much for providing the best services to us that day!

Liked: We were able to check in early. The people were friendly and all was clean and nice for us. Bathroom was beautiful. We loved it here.
Disliked: We don't have any bad comments.

Very poor

Liked: The property was somewhat clean on the outside, looked like they were doing renovations on the inside
Disliked: The first room they gave us, none of the outlets worked and we tried to use the phone to let them know and realized the phones didn’t work either. Shower was dirty and the tv didn’t work. So we asked to switch rooms for the next night and the outlets were working in that one but the phones still didn’t work nor the microwave. We would not book here again

Staff not happy at all...

Liked: Breakfast was ok not as good as most other hotels that offer free breakfast
Disliked: There was a huge blood stain on my pillow about 4in in diameter. It could not be missed by the person putting the pillow cases on the pillow it was quite unsettling. There was also a fair amount of mold on the shower door....a little bleach would have taken care of it.

Very good

Will definitely stay here again

Liked: Very convenient

Highly recommended

Liked: I loved staying here the rooms are decent size and very clean the staff is respectable and accommodate you in anything that you need if they can, they have a great breakfast lots to choose from and hot coffee all day long which I love cuz I'm addicted to coffee. Heather specifically from upfront has been a great help to me I love her spunky attitude you can't help a smile when you walk in and see her. Alexa also is great I love her positive attitude and outlook on life I don't have any complaints about any of them really all of the staff is amazing so far that I've met. I would definitely recommend this place to my friends and family it's also reasonable prices and easy to extend your stay.
Disliked: I can't really say or think of anything that I didn't like at this place I guess maybe the elevator I think it's old and it shakes a lot which can be kind of scary but that's about it

Exceptional

Good

Pleasant stay in Charleston

Liked: The staff were very friendly and helpful. Nice breakfast. Room itself was clean. The hotel was a close drive to downtown Charleston. Overall, nice hotel for the price.
Disliked: The area felt a little sketchy at night.

Overpriced for the size of...

Liked: Ease of access to local food venues and petrol garage.
Disliked: The "double bed" was smaller than the one we have at home (UK). Ordinarily we've had oversized double beds. This one was small. The room carpet was dirty such that when I went for a shower black ran off of my feet. Disgusting.