Wingate by Wyndham Anchorage Downtown - Ship Creek

We love staying here and...

Liked: The location is lovely and so close to downtown. We enjoyed walking along the creek.
Disliked: We appreciate that they allow dogs but the pet fee felt a bit too high. Also would appreciate if the pool were heated.

Disappointing

Liked: Only 10 minute walk from the centre. The view from behind the hotel (ship creek). Tea and coffee machine available 24/7. A shuttle bus was provided for short journeys
Disliked: The poor state of repair of the hotel. Right outside hotel, homeless tents. The hotel was under going refurbishment, should have been mentioned at booking. The hotel was dirty. The breakfast was the same, sausages burnt, and scrambled egg hard and lumpy..(no stock rotation). The waffles/pancake machine broken.The room wasn't serviced in 5 days. Was charged late check in fees, altho I emailed and telephoned 4 times previously. The reception is manned 24/7. Complained about the bathroom tap dripping...the hole in the window and constant banging of the builders. Very disappointed

Poor

Liked: The free breakfast was good. Free shuttle bus to train station.Large room.
Disliked: Heating in room did not work, plus was not fixed after we asked. Location, the view from our room was a homeless camp.

Worst hotel I've ever stayed...

Liked: Nothing about this stay was pleasant
Disliked: Everything, it started with not getting the room I booked more than a week in advance. my bathroom door not closing, the room smelling musty and dirty. Remodeling and hearing them bang in the ceiling for hours at a time. To the homeless druggies outside at all times. The continental breakfast was a joke. I would not recommend this place to anyone ever!! I couldn't even charge my phone due to all the outlets being so old that my charger wouldn't stay plugged in.

Poor

Liked: Location was great near the train station. Room was clean.
Disliked: Waited over two hours for the airport shuttle. Called three times - each time we were assured that the shuttle would arrive in twenty minutes. Room lacked basic ammenities- did not even have a trash receptacle. Disappointed- expected better.

Very good

Exceptional

Exceptional

Very good