Windmill Suites Surprise - Phoenix Ascend Hotel Collection Guest Reviews
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Write a review
Cecilia Mon, 28 April 2025
Excellent
Liked: Breakfast
Disliked: A/c could be a little less noisy
Jeff Mon, 28 April 2025
Very good
Liked: The location was great. Easy access to shopping and restaurants. The grounds and pool were clean.
Disliked: Found clothing items from previous guest in sleeper sofa.
Ariel Mon, 28 April 2025
Superb
Amber Sun, 27 April 2025
Exceptional
Goss Sat, 26 April 2025
Exceptional
Brian Wed, 23 April 2025
Exceptional
Dawn Wed, 23 April 2025
Nice overnight stay!
Liked: Friendly staff, room was clean and ready early. Located near several stores, restaurants and gas stations.
Disliked: Very little lighting, the outlets were covered by furniture.
Brian Thu, 17 April 2025
Exceptional
Rich Wed, 16 April 2025
Nice location, good breakfast, decent...
Liked: Breakfast good, location good, nice pool although hot tub was out of service (heater broken)
Disliked: Room was VERY loud. People in hallway sounded like they were inside your room. Air conditioning unit was loud when it kicked on and there was another loud fan or motor that kicked on every two minutes for about 5 seconds. All this made restful sleep impossible. It is an old hotel that has been renovated but still shows its age in certain areas. Example is pocket door to bathroom would not close all the way, latch needs adjustment. Sofa sleeper was not at all comfortable as a bed or a sofa. Wifi poor so not a good business traveler option if need to work at hotel
Dan Wed, 16 April 2025
We were comfortable, enjoyed the...
Liked: Everything was at expectations
Disliked: We requested room service one day and didn't get it. At least the maids could re-stock coffee. Also the facility on the outside was dated and in need of maintenance.