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Windmill Suites Surprise - Phoenix Ascend Hotel Collection

eef - (888) 420-1643
Windmill Suites Surprise - Phoenix Ascend Hotel Collection, 12545 West Bell Road, Surprise, AZ -(888) 420-1643
Area: Suprise - Sun City
(Map)
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (896 Ratings)
2.8 miles from Surprise centre
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Hotel Description
Located 20 minutes' drive from University of Phenix Stadium and 25 minutes' drive from Wildlife World Zoo, this pet-friendly hotel offers an outdoor pool, on-site fitness center and a hot tub. The accommodations at the Windmill Suites Surprise - Phenix, Ascend Hotel Collection include cable TV and free WiFi. The kitchenette is equipped with a microwave, refrigerator, and wet bar. A sofa bed and coffee table make up the spacious living area. Windmill Suites Surprise - Phenix, Ascend Hotel Collection offers a hot breakfast daily. Guests may check out books and board games at the hotel's lending library. Laundry facilities are available on site and parking is free. Luke Air Force Base is 20 minutes' drive from Windmill Suites Surprise - Phenix, Ascend Hotel Collection. Downtown Phenix, Arizona is 30 minutes' drive from the hotel.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
B
Airport Shuttle
Other Amenities
` Free Parking
` Garden
` Golf Course
` Meeting/Banquet Facilities
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Wheelchair accessible
` On-site parking
` outdoor pool
` vending machine
` telephone
` alarm clock
` blackout curtains
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Shops on site
` Sofa
` Separate Living Room
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Contactless check-in/out
` balcony/terrace
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Socket near the bed
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Xerox/fax in business center

Windmill Suites Surprise - Phoenix Ascend Hotel Collection Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Cecilia Mon, 28 April 2025

Excellent

Liked: Breakfast
Disliked: A/c could be a little less noisy

4

Very Good - 4.0 out of 5

Jeff Mon, 28 April 2025

Very good

Liked: The location was great. Easy access to shopping and restaurants. The grounds and pool were clean.
Disliked: Found clothing items from previous guest in sleeper sofa.

4.5

Wonderful - 4.5 out of 5

Ariel Mon, 28 April 2025

Superb

5

Exceptional - 5.0 out of 5

Amber Sun, 27 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Goss Sat, 26 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Brian Wed, 23 April 2025

Exceptional

4

Very Good - 4.0 out of 5

Dawn Wed, 23 April 2025

Nice overnight stay!

Liked: Friendly staff, room was clean and ready early. Located near several stores, restaurants and gas stations.
Disliked: Very little lighting, the outlets were covered by furniture.

5

Exceptional - 5.0 out of 5

Brian Thu, 17 April 2025

Exceptional

3

Pleasant - 3.0 out of 5

Rich Wed, 16 April 2025

Nice location, good breakfast, decent...

Liked: Breakfast good, location good, nice pool although hot tub was out of service (heater broken)
Disliked: Room was VERY loud. People in hallway sounded like they were inside your room. Air conditioning unit was loud when it kicked on and there was another loud fan or motor that kicked on every two minutes for about 5 seconds. All this made restful sleep impossible. It is an old hotel that has been renovated but still shows its age in certain areas. Example is pocket door to bathroom would not close all the way, latch needs adjustment. Sofa sleeper was not at all comfortable as a bed or a sofa. Wifi poor so not a good business traveler option if need to work at hotel

4

Very Good - 4.0 out of 5

Dan Wed, 16 April 2025

We were comfortable, enjoyed the...

Liked: Everything was at expectations
Disliked: We requested room service one day and didn't get it. At least the maids could re-stock coffee. Also the facility on the outside was dated and in need of maintenance.

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Windmill Suites Surprise - Phoenix Ascend Hotel Collection 12545 West Bell Road, Surprise, AZ