Willow Lodge

Superb

Exceptional

Great location but extremely overpriced

Liked: Location, cleanliness and staff were great. The safety and area was also great. The hotel style for the location is cute and coastal. Easy check in and out.
Disliked: The price I paid for this room was outrageous for what it was! Hotel check in is way too late in the day and check out is way too early and especially for the price. There are some little cosmetic interior building fixes that should be addressed. Examples, elevator paint chipping, art in the room held up with masking tape, pictures hung crooked. The bathroom shower fixture was the most confusing thing I ever seen. Why so many shower heads and oddly angled? I think there was five. Also with a very strange way of turning everything on. The water temperature is set to lukewarm at best. I get that you don’t want people to get burnt but room temperature water out of your shower is not desirable. The extra sofa bed had no sheets provided for it in the room. The garage disposal in the suite didn’t work at all. The toilet handle had to be held down for a long spell in order for enough water to fill and actually flush. Then the tank itself had an issue with the inside assembly to actually fill up again. We had to take the lid off and jiggle it to get it to properly fill. The soap that is provided in the shower and sink is horrible, it doesn’t lather and smells bad. Even if it had been good it’s at best like a tablespoon size that is provided. I certainly hope the hotel is at least paying their friendly staff well with all the cost cutting of conveniences passed on the guests.

Exceptional

Exceptional

Exceptional

Love Murrells Inlet and the...

Liked: The rooms are so unique and roomy. The bed was comfortable. The restaurant next door is really good.
Disliked: The hallway lights should come on earlier during the winter months.

Good

Liked: Basically had the place to ourselves. Close to restaurants. Pleasant clerk.
Disliked: There wasn't any breakfast, even though it still indicates that when booking room. Only coffee in the morning. There also was nothing, including water available in the usual snack area. We were not aware that new owners had taken over until arrival. Entry for room on printed paper with code, not sure about that kind of system. Guess it saves money? The room was clean with the exception of food in the fridge. We didn't look initially, since we didn't need to use it. Rooms are more expensive with not much to offer guests.

Very good experience. Perfect place...

Liked: Friendly staff. Cozy and very beautiful property with a nice courtyard in the middle
Disliked: Shower drained slow and could’ve been a little easier to work but it got the job done