Willow Lodge Willoughby Cleveland

HORRIBLE

Liked: Nothing.
Disliked: The management is absolutely horrible, no HOT water in my room was not even there for a good 20 minutes and they didn't want to give me a refund. Just wanted me to move from room 202 to 204.

Exceptional

Passable

Liked: I liked the price but the room was very dirty and it still looks like a Motel 6, even the window curtains are all stained.

Horrible do not waste your...

Liked: Nothing, rooms aren't fully clean. Sheets have stains and do not look washed! Poor kid behind the front desk was new and didn't have any fitted sheets which isn't his fault is the property managers. Def need to step up their game of they want my business again!
Disliked: See above

Exceptional

Bad

Very poor

Pleasant

Nice hotel for the price....

Liked: Seemed clean. Close to lots of stores and restaurants.
Disliked: The elevator was a little sketchy and the water pressure wasn’t great.