Williamsburg Woodlands Hotel & Suites an official Colonial Williamsburg Hotel

Meh

Liked: Friendly people staying there in the pool is nice
Disliked: We had ants on the nightstand in the first room that we stayed in there enough that it destroyed my wife’s iced tea! Also, the kids splash area that was shown in the pictures of being this waterpark had to slide. There was no more than 2 feet for like a baby

Very good

Very good

Exceptional

Liked: Friendly professional staff. Clean facility. Great amenities. Perfect location!
Disliked: Continental breakfast was lacking

This place has gone downhill.

Liked: The staff is amazing. We have been to this hotel multiple times and we see the same faces. They are always so personable and warm. They interact very genuinely. These people rock.
Disliked: We were told the management company had changed. They cut all the children’s activities. This was the ONLY thing the hotel had that set them apart. My kids talked the whole way there about our tradition of glow in the dark golf and s’mores on the patio. The decor and amenities at this hotel are so dated but this set you apart. This was a bad idea. Also, the breakfast changed. There used to be multiple hot food items and waffles. The breakfast definitely changed. There was biscuits and gravy and this really gross crumb cake with caramel drizzled on this. The splash pad did not work and the water on the kid pool was stagnant

Charming value hotel in a...

Liked: The front desk staff went out of their way to meet our every need and to ensure a fantastic stay. The AC was very strong, the room was exceptionally clean, and the air freshener in the lobby and hallways is so light and wonderful. The location cannot be beat.
Disliked: Everyone must keep in mind that this is a value property and that Williamsburg is not the same as it was in its prime, many years ago. This is an old hotel, but it is cute and charming and CLEAN. If you are staying in the King suite, you must bring a fan so that the strong AC in the bedroom can circulate and keep those sleeping on the pull-out couch, cool. The breakfast is very basic, just boxed and packaged stuff. But we love this cute value hotel and have stayed here many times with our kids.

Very good

Liked: The staff were excellent, the room was clean but smelled really musty, excellent location, good breakfast
Disliked: The treadmills weren't working, the sprinkler kiddie pool wasn't working, people were smoking at the pool, the room was musty smelling

Pleasant

Liked: everything
Disliked: didn’t have no connection the WiFi didn’t work forreal. And the breakfast i wish it had more options

Not pleasant

Liked: Pool area was nice . Great shower.
Disliked: The room smelled musty and when the air was on it smelled like mold. My daughter with asthma was coughing all night we had to turn the air off. When we were trying to check out the housekeeping came by and rudely said " you need to leave, check out is 11am" this was not necessary, I was checking out and getting a cart for the luggage. Our room was on the top floor at the farthest point from the elevator, room 5455! The bed was so lumpy and uncomfortable.