Please call in the exterminators to clean up Cafe du Parc - remove cockroaches ASAP. Disappointing breakfast. Clean rooms and lobby; great dinner.

Liked: Overall wonderful experience, except breakfast.
Disliked: Poor quality buffet breakfast; too many cockroaches.

From greeting at the front, through reception, baggage delivery (and retrieval), room cleanliness and decor, room service, staff and hotel ambiance left little about which to complain. The location is as central as one could wish to be and, tho' imposing and so very historic, all the public areas were commodious and "people friendly". A fine visit!

Liked: What a great hotel should be. Minor problems resolved quickly with professional aplomb.

The food, from the restaurant to room service was excellent, as well as presentation! I utilized the fitness room and the spa, and both were wonderful.

Liked: Superior staff and service.
Disliked: None.

Loved it!

Liked: Loved the facilities- room was excellent
Disliked: Registration was slow but people at front desk very nice.

Exceptional

Superb

Disliked: shower pressure is too weak

Fabulous stay at the Willard.

Liked: Beautiful hotel. Friendly, helpful staff. Very accommodating. Great location. Amazing history.
Disliked: Nothing.

Great location ; nice hotel

Liked: Average but expensive
Disliked: Lower price

Superb

wonderful and classy

Liked: location

Fancy hotel with no value...

Disliked: No running hot water... No complimentary breakfast

I would definitely stay again

Liked: location large room,
Disliked: restaurant wasn?t good.