Not impressed. Would not spend the money to stay there again.

Liked: The doormen and the bellboy were pleasant and the atmosphere in the hotel for the most part was pleasant and pretty.
Disliked: Could not get into our rooms until 4:30. Check in was at 3pm. It stressed out my daughter because we were needing to get ready and eat and make it to her first concert at 6:00pm, a 15 minute cab ride away. The phone was broken, so I could never talk to the front desk without going downstairs. The faucet on the tub fell off in my hand, so I had to fix it repeatedly and had no time for someone to fix it since we were already running late.

Liked: The location could not be better. It is close to everything, yet quiet. The beds are super comfortable and feature excellent quality linens.
Disliked: Just the fact that coffee is not available in the room. It is in the lobby.

Liked: Location & service

Liked: Location can't be beat, and free wifi is a plus.
Disliked: Bathroom was small and outlets for recharging devices were not conveniently located but neither of these dislikes are dealbreakers.

Liked: I love the Whitehall due to location and style!

Liked: Staff was excellent

Liked: The location is excellent - short walking distance to Michigan Ave. The room is very comfortable - good bed and quiet.
Disliked: Nothing.

Liked: The staff was phenomenal. Hotel was clean, great location.

Liked: Staff
Disliked: No

Liked: Location,cleanliness, staff friendly.
Disliked: Bottled water should be provided in the room.