The Whitehall Hotel - BW Premier Collection Guest Reviews
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3.6 miles from Chicago centre |
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Theresa, La Harpe, visiting Riviera Theatre Wed, 4 November 2015
Not impressed. Would not spend the money to stay there again.
Liked: The doormen and the bellboy were pleasant and the atmosphere in the hotel for the most part was pleasant and pretty.
Disliked: Could not get into our rooms until 4:30. Check in was at 3pm. It stressed out my daughter because we were needing to get ready and eat and make it to her first concert at 6:00pm, a 15 minute cab ride away. The phone was broken, so I could never talk to the front desk without going downstairs. The faucet on the tub fell off in my hand, so I had to fix it repeatedly and had no time for someone to fix it since we were already running late.
Anne-marie Wed, 13 March 2024
I came to visit Chicago,...
Liked: The location was good and the facility was clean besides the obvious age of the hotel
Disliked: The windows were as good as not having windows at all. The room was ice cold. The air condition / clima was so loud, I could not use it, I tried to use it to heat up the room but that didn’t work. I had to shower with cold water one day. There was something wrong with the electricity and I got little shocks whenever I touched the bathroom door. Felt unsafe. The room was very dark and missing big light you could turn on. Only individual bedside lamps that were very old and the buttons were not reliable anymore. The staff was a bit sassy when I reported the cold water incident.
Aundray Thu, 29 February 2024
Superb
Nhs68 Fri, 16 February 2024
Superb
Mary Thu, 11 January 2024
Superb
Dorota Mon, 8 January 2024
Exceptional
Louise Sat, 6 January 2024
Highly recommend for your stay...
Liked: Great location. Super helpful and accommodating staff. Awesome, reasonably priced restaurant attached with generous happy hour combining food and drinks for 2 hours weekdays.
Disliked: No negatives
Erhan Tue, 2 January 2024
Very good
Liked: Comfortable bed, clean bathroom, friendly staff, on-demand microwave and ice service.
Disliked: There could be a refrigerator in the room.
Lenard Thu, 28 December 2023
Pleasant and different sort of...
Liked: Old fashioned but smart flavor. Location was the best.
William Wed, 27 December 2023
Exceptional
Liked: Perfect location, amazing excellent service. I had an easy and confortable stay .
Zinka_jj Mon, 11 December 2023
Good value for money but...
Liked: Location is good.Nice atmosphere in the lobby area. The on site restaurant Kirei is really good value for money during happy hours.
Disliked: The heating for some reason is very loud - it seems that the boiler is located near the bed.The breakfast is very confusing. It is included, but you have to get a voucher from the reception first with your name on it and not many receptionists understand or know about this arrangement! I only met the right one after two enquiries. Also they set up the key in the wrong way on our first night.