Not impressed. Would not spend the money to stay there again.

Liked: The doormen and the bellboy were pleasant and the atmosphere in the hotel for the most part was pleasant and pretty.
Disliked: Could not get into our rooms until 4:30. Check in was at 3pm. It stressed out my daughter because we were needing to get ready and eat and make it to her first concert at 6:00pm, a 15 minute cab ride away. The phone was broken, so I could never talk to the front desk without going downstairs. The faucet on the tub fell off in my hand, so I had to fix it repeatedly and had no time for someone to fix it since we were already running late.

Liked: It was within walking distance to restaurants and shops.
Disliked: We would have liked to have had a refrigerator and microwave in the room, along with coffee service.

Liked: The staff was incredibly nice and helpful. The location was phenomenal just a block off of N Michigan Ave. The bed was very comfortable.
Disliked: Had to pay $10 extra per night to have a fridge and took hrs and two calls to the front desk to get. The one set of blinds were broken. The shower head was hanging off the wall. There was what appeared to be water damage on the ceiling of the bathroom.

Liked: location staff was friendly
Disliked: the bathroom was to small the toliet was so close to the tub I cut my self on the edge of the wall trying to sit on the toliet

Liked: Front desk staff, especially

Liked: Staff
Disliked: Nope

Liked: Location & service

Liked: Their bar area.
Disliked: For the price I paid you would have thought the room would at least have a microwave, coffee pot , and a fridge besides the mini bar to put ur own personal belongings in. Don't think I'll ever be booking here again, honestly.

Liked: I love the Whitehall due to location and style!

Liked: The location is excellent - short walking distance to Michigan Ave. The room is very comfortable - good bed and quiet.
Disliked: Nothing.