Not impressed. Would not spend the money to stay there again.

Liked: The doormen and the bellboy were pleasant and the atmosphere in the hotel for the most part was pleasant and pretty.
Disliked: Could not get into our rooms until 4:30. Check in was at 3pm. It stressed out my daughter because we were needing to get ready and eat and make it to her first concert at 6:00pm, a 15 minute cab ride away. The phone was broken, so I could never talk to the front desk without going downstairs. The faucet on the tub fell off in my hand, so I had to fix it repeatedly and had no time for someone to fix it since we were already running late.

I enjoyed my stay ??

Liked: I loved the neighborhood, our view of the city and the room was clean and comfortable.
Disliked: The expensive parking. And my food was not cooked as I requested but the didn?t charge me for it when I told them so that was fine.

It was okay for someone...

Liked: Needs to be updated
Disliked: Interior in room, bathroom is outdated. Old toilet and ceiling needs repair. Old building

Fabulous

Liked: The location is fabulous if you want to enjoy downtown Chicago! Sleep was very comfortable.
Disliked: Can?t think of anything not to like.

Overall, really impressed.

Liked: Room was large and had a great bathroom.
Disliked: Both restaurants were closed when I arrived, starving. (And the guy on the front desk told me they are still open.)

Exceptional

Fabulous

Very good

Liked: Very comfortable beds, excellent location

Exceptional

Liked: Very good staff

Fabulous

Liked: In the center of most amenities. Walking distance was great. A great combinations of public transportation like train and buses
Disliked: The bed was really hard. The bathroom celing needs some touch up