Not impressed. Would not spend the money to stay there again.

Liked: The doormen and the bellboy were pleasant and the atmosphere in the hotel for the most part was pleasant and pretty.
Disliked: Could not get into our rooms until 4:30. Check in was at 3pm. It stressed out my daughter because we were needing to get ready and eat and make it to her first concert at 6:00pm, a 15 minute cab ride away. The phone was broken, so I could never talk to the front desk without going downstairs. The faucet on the tub fell off in my hand, so I had to fix it repeatedly and had no time for someone to fix it since we were already running late.

Disappointing

Liked: Location
Disliked: Bad air, bad smell, you cannot open windows, dirty windows

Pleasant

Liked: Same as the previous review.
Disliked: I did forget this in the previous review, the bathroom, particularly the toilet area, is extremely small. I?m not a very big dude, but felt really boxed in and the toilet looked like a toilet you would find in a public restroom.

Pleasant

Liked: I liked the old school vibe.
Disliked: Parking was so so, was billed for the parking and the tickets to get out did not work. Had to pay an extra $50, hopefully they will refund the money I wasn?t supposed to pay. The beds were very stiff, I woke up with a very sore lower back both mornings.

Nice room but the hotel...

Liked: The bed is super comfortable
Disliked: The hotel is nice but need some reforms. When we arrived we had to change the room because the window blinds were broken. They couldn?t repair it at that moment and they offered us another room. The new room was better but the blinds were not working very well either. We were in the third floor and we could listen to the garbage truck every morning (really noisy!). The location is not bad but it is better to stay close to the Millenium park, considering all the interesting places you can visit around there.

Exceptional

Liked: Great locationSuper comfy bedWe picked a high floor room and scored the top floor!

Certainly worth the money, although...

Liked: Breakfast delicious. Location great. Attractively redone sometime in the past 10 years.
Disliked: Several things did not work--it was because someone had disconnected the electric plugs. Mirrored closet doors very difficult to maneuver. Safe in a very inconvenient place. The bathroom could use a bit more counter space.Odd dinner menu.

Good

Liked: My room was much larger than I expected.
Disliked: My mattress is probably due for replacement. It was 'firm' and dipped in the middle. From noon until 3pm, there were several groups waiting for their rooms. Early check-in didn't seem to be available to anyone. I couldn't find any outlets close to the bed and had to charge my phone in the bathroom.

Good

Liked: The location is excellent, free coffee in the morning, friendly staff and a clean comfortable bed. Streaming services also a big plus!
Disliked: The windows in my room were filthy and rooms in general in need of some upgrade and care. Old worn furniture, blinds etc

Good

Liked: It was REALLY close to several attractions.
Disliked: It was a bit worn down and a bit on the pricey side so the wear and tear on the building.