Westover Arms Hotel

Very good

Very good

Extremely disappointed and won’t return

Liked: Location was convenient.
Disliked: The staff were rude and unhelpful. I’ve stayed at this property before and had a great stay. This time my room wasn’t cleaned, no support was offered with bags on arrival. I was struggling with three cases alone and the gentleman just looked at me. Nobody was ever on reception when I walked in and out and the building had a smell of mould. My air conditioning unit was so loud and inefficient I had to turn it off and have an uncomfortable sleep.

Superb

Liked: -Convenient location by the beach, next to stores and bus stops-well equipped spacious apartment -clean
Disliked: Staff was not so welcoming, basically seem not to notice you at all, not smiling, saying hello, etc. So customer service could be improved, otherwise I definitely recommend this hotel!

Good

Very good

Liked: Very nice apartment-style room with a full scale kitchen, washing/drying machine. Hotel provides a beach voucher for sunbeds and an umbrella.
Disliked: The AC did not work as desired. Very noisy and inconsistent.

Good

Did the Trick

Liked: Loved the pedestrian walkway parallel to the ocean was exceptional. Walkway cared for, beautiful. Staff made excellent suggestions for places to eat, to buy groceries. Room was wonderful, particularly appreciated the washer/dryer.
Disliked: Area around was a bit worn down.

Excellent place

Liked: Room very clean y big