Westin Pasadena Guest Reviews
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0.2 miles from Pasadena centre |
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Victor Sun, 3 March 2024
Exceptional
Catherine Tue, 20 February 2024
Enjoyed our visit
Liked: The room was a good size and it was clean. The bed was comfortable. The bathroom products provided were nice. The staff was extremely friendly and went out of their way to make us feel welcome. The in and out valet service was fantastic.
Disliked: The towels did not absorb water, mostly pushed it around. The room faced a large street and the noise at night was hard to sleep through with cars revving at all hours.
Joseph Fri, 16 February 2024
Good
Lisa Tue, 13 February 2024
Superb
Ritielli Wed, 7 February 2024
Exceptional
Christian Sat, 20 January 2024
Exceptional
Miraya Fri, 19 January 2024
Good
Linda Mon, 8 January 2024
Overall except for the above...
Liked: Beautiful lobby area Loved all the gorgeous Christmas decorations. Hope they do it again next year.Wonderful food.Friendly check-in and check-out
Disliked: Had a little problem with asking for a privacy shade in my room to be fixed twice. It was not fixed. Got dressed in the bathroom. Again let them know when I checked out.The bathroom knob to turn on the water to take and bath or shower takes two hands to pull out. Very hard if to do especially when you have arthritis. I felt my concerns were not taken seriously.
Janice Wed, 27 December 2023
Superb
Thomas Sat, 9 December 2023
Superb