Westin Palo Alto Guest Reviews
OVERALL AVERAGE SCORE:
EXCELLENT (4.5 out of 5)
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| 0.2 miles from Palo Alto centre |
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Jean-pierre Sat, 18 May 2019
Exceptional
Juanita Wed, 15 May 2019
Fabulous
Rebecca Thu, 9 May 2019
Good
Gurvinderpal Tue, 30 April 2019
Fabulous
Liked: Liked , Gabby's effort on extending our check out for our event at Stanford. This made things smoother for us, thank you.
Disliked: I didn't appreciate getting a call for picking up Utensils for my room service with barely only done half the way. This is the first time happened with me anywhere I have stayed, very disappointed.
Anonymous Thu, 25 April 2019
Exceptional
Stephen Sun, 21 April 2019
Fabulous
Joanne Sun, 24 March 2019
Exceptional
Olivia Sun, 17 March 2019
Very poor
Liked: I
Disliked: made the reservation through Booking.com and when my daughter checked in the hotel charged her $162.00 without even checking the reservation. Then I called and was on hold for 10 minutes before giving up. My daughter went down with the confirmation number and the hotel staff said that she couldn't be refunding the money. So, they didn't put the booking.com charge through. But I have the following charge on my banking that I want refunded.03/16/2019
Hyatt Regency Santacl Santa Clara Ca 1 $23.51
It was a big hassle
Karen Sun, 3 February 2019
Exceptional
Disliked: I wish there was a microwave in the room
Pegaustin Mon, 14 January 2019
Exceptional
Liked: Lovely hotel and great room in a good location. Bathroom had a tub and shower, something we rarely see. Staff were very friendly and helpful.
