Westin Las Vegas Hotel & Spa

Excellent

Nice stay in Vegas

Liked: Super close to the Sphere which is what we were aiming for. Nice restaurant with yummy options and complimentary drinks and deserts. Nice spa to relax and make sure to book a massage, the therapist is amazing. The hotel is clean, smells fresh, wifi works fast, staff is kind, accommodating and helpful. Because there is no casino on sight the vibe of the hotel is more peaceful, chill and totally smoke free. The pool is not the most glamorous one but it’s perfect to chill, sun tan and relax.
Disliked: We were randomly in a connecting room and we could hear our neighbours way more than we wish for. The curtains don’t close well enough allowing the bright lights from the neon outdoor to come in. The bathrooms are outdated and the bathtub had cracks on it making it look dirty

Very good

Hotel needs to get its...

Liked: Nice looking hotel.
Disliked: They did not have rooms available upon checkin forcing us to wait hours before getting a room. We let them know we needed to get ready to catch a show, they told us to wait. We checked the room status a couple times and they didn't give us access to the spa for getting changed until asking a 2nd time about the room. When we got to this spa, it was packed full of girls getting ready for shows to the point where we couldn't do anything. Then they announce the spa was closing, so we had to leave before getting a chance, again needing to wait on our room. Then once our room was ready, we entered it and the hotel water bottles from the last guests were still there and OPENED. It was evident they just tossed the room and did NOT actually clean it or remove trash. We let the front know and they apologized but did nothing about it. Along this whole process, they kept giving us drink vouchers (16)and dessert vouchers(8), which was pointless because dessert was not even available when we asked and we didn't have time to sit around and drink before needing to leave. THEN the hotel charged double what the booking originally was and we still have no explanation why. All we did was sleep there one night and we were not messy!

Superb

We had a great stay

Liked: The location was excellent. It is very good for families travelling will kids. The breakfast was quite good as well.
Disliked: Friendly & helpful staff, clean & well kept property, close to the strip.

Good

Never again!

Liked: Close enough to strip
Disliked: Eric and Susie were racist! Neither one of them tried to accommodate me like Bri and Cheri did. The whole hotel was mid and the carpets are FILTY! I’m disappointed but I appreciate the help from Bri and Cheri but I’ll never return back here and I’m making a TikTok about my experience!

Exceptional