Good

Pleasant

Liked: Beautiful property. Pool staff was terrific.
Disliked: 2 unrelated people having to share a bed. I had requested 2 doubles from the start. I arrived early and was told because u were booked solid 2 doubles was not an option but a roll away was available. They ordered the roll away at 2:30 pm and 4 requests later it showed up at 9:30pm. Family weekend at UA, my son showed up and asked the valet where to self park. The valet told him (i was standing there) he could not valet or self park unless his car was registered with the frt desk. We went to the frt desk and were told this simply wasn?t true. Found another valet to help us.

Exceptional

Liked: Gorgeous property w/ beautiful pool.

Liked: Everything it is am amazing resort

Liked: Fee parking

Exceptional

Disappointing

Disliked: they never sent a cart to help in the rain after 45 min we finally left and were 1hr late to a birthday dinner at pf changes!

Pleasant

Liked: The room was comfortable and the view was great
Disliked: There were a lot of bugs (alive and dead) in my room as if someone before me had left the sliding door open

They work hard to make...

Liked: The staff was great and very accommodating and helpful, especially the greeters at the entryways
Disliked: We got placed in a 1 bed room when I had reserved a two full beds room. When we went back to check-in desk we were immediately placed in a proper room beautiful room across the property, quite a distance to walk in high heel shoes ;-) but we found a staff person to give is a quick ride. He was VERY helpful, however there were zero toiletries in the room. No soaps, shampoos or conditioners....basically nothing. Made a quick call to front desk and we were off to our event. A tiny bag with soap items was placed in our room by the coffee pot - not very visible so we didn't see it at the end of the night and thought they forget so another call to the front desk promptly brought several items and extras as well. We were very pleased with the service and additional care items.