The Westin Georgetown Washington DC

Good

Liked: The room and bathroom was clean and meet my expectations.
Disliked: The restaurant wasn't as expected.

Passable

Exceptional

Pleasant

Disliked: No electricity, no lights, no hot water and no communication or offer of compensation which I now want

Over all, an Amazing experience.

Liked: This was an amazing experience, from the front desk welcome until check out! The staff were very helpful and willing to assist if needed. 10/10
Disliked: Everything was fine!

Very Eh.

Liked: The staff was friendly.
Disliked: The TV did not work when I arrived. The alarm went off at 6 am, the sink was faucet was stuck. There are no shelves for clothes.

3 night business trip

Liked: Position
Disliked: It was adequate, but not up to the luxury level I expected for a Westin

Very good

We had a wonderful stay,...

Liked: The people were wonderful. Paul at the front desk and our waitress went above and beyond in giving us information about Georgetown and where to go. It's the people that makes a hotel what it is. The points I've made that were negative are the things that can easily be fixed but finding the right people who love the hotel business they are in is really important and the Westin has achieved that!
Disliked: The top of the clothes closet needs to be dusted, the dinner salmon was overcooked and it was too expensive, and the phone was hard to read (maybe needs another face to put on it) and figure out (no such thing as "front desk") and I couldn't call another room from my room. Also, it only rings 3 times, not sure why.