Westin Galleria Guest Reviews
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Write a review
Laura, Sherman, visiting Lakewood Church Houston Mon, 17 October 2016
I love the attachment to The Galleria. You do not have to drive anywhere for shopping or dining. There is a lot to do there. Center of town. I will come stay there again.
Liked: The clean friendly treatment from checking in to helping us with directions around the area.
Disliked: Very comfortable.
Jesse, Houston Mon, 9 March 2015
A very nice hotel to stay at!
Liked: Everything.
Disliked: Seven dollar raisin bran.
Christopher Tue, 23 February 2021
Good
Liked: Courteous staff, Nice rooms,
Disliked: Hotel allowing someone to charge my room with services we didn't use. I.e. Valet services that we didn't use.
M Mon, 22 February 2021
EXCELLENT, AND BLESSING WE GOT...
Liked: STAFF WAS FREAT, FRIENDLY AND UNDERSTANDING IN A TIME OF GREAT STRESS, WE HAD TO MOVE IN BECAUSE OF NO POWER AND WATER, AND THIS WEATHER WOULD HAVE KILLED OUR PET.
BOTTLED WATER WAS MADE AVAILABLE, AND WE WERE ABLE TO EXTEND OUR STAY FOR A FEW DAYS EASILY.
EVERYONE, CLEANING STAFF, FRONT DESK STAFF WERE WONDERFUL, KIND AND HELPFUL.. WE EVEN GOT A MICROWAVE IN OUR ROOM AS WE GOT THERE EARLY AS THE STORM HIT. IT WAS A LIFE SAVER SO TO SPEAK.
Disliked: COLD AIR CAME INTO HALL WAY FROM THE STAIRWELL, AND PEOPLE WOULD GO OUT AND IN THAT STAIRWELL AND ELAVE THE DOOR WIDE OPEN, AND THE COLD AIR WOJULD COME IN TO THE ROOM FROM INSIDE THE DOOR.
ALSO THE BIG WINDOW IN THE ROOM LEAKED COLD AIR SO WE HAD TO KEEP THE BLINDS CLOSED AT ALL TIMES AND OUT PILLOWS AGAINST THE BLIND TO SLOW THE AIR FLOW.
Letoya Mon, 22 February 2021
Superb
Ralph Sat, 20 February 2021
Pleasant
Nikkeyla Sat, 20 February 2021
Exceptional
Liked: Love the location its in the middle of everything and the mall is attached.
Fernanda Mon, 15 February 2021
Exceptional
Ralph Fri, 12 February 2021
Lady at front desk was...
Liked: Location
George Thu, 11 February 2021
Great stay
Fernanda Thu, 11 February 2021
Exceptional
Verified Hotel Guest Wed, 10 February 2021
Liked: Location, sleep well essential oil & hotel Inside the Galleria.
Disliked: Nothing.