Westin Cleveland Downtown Guest Reviews
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|0.2 miles from Cleveland centre|
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Michelle, Orrville Sun, 14 August 2016
The hotel was so nice. The bellboys were helpful and considerate. I would stay here over and over again!
Liked: Our room was beautiful and all the workers were friendly and helpful.
Robert, Rochester Mon, 23 November 2015
The Westin Cleveland was awesome! Celebrated our 10th Anniversary and were treated to some extras including a nice bottle of wine and a fruit basket. Super friendly staff that helped us in getting around downtown. Would definitely stay there again!
Liked: Great, easy experience!
Jacqueline Sun, 2 May 2021
Barry Sat, 1 May 2021
Liked: Near everything
Disliked: Breakfast was kinda a joke. $14 for cereal and bagels
Robert Fri, 30 April 2021
Baseball game Friday night and...
Disliked: Lack of breakfast service, neither in-person or through room service. I must have missed that restriction during the reservation process, but they were a number of options within a couple blocks of the hotel.
Anonymous Mon, 26 April 2021
Liked: Nice rooms and comfortable bed
Disliked: Staff was cold and unfriendly. Hotel itself wasn?t very user friendly.
Nathaniel Sun, 25 April 2021
Kathleen Sun, 25 April 2021
Great hotel and close enough...
Steven Sun, 25 April 2021
Liked: Location is great and staff were friendly
Disliked: Beds and noisy guests
Anonymous Sun, 25 April 2021
Rhon Thu, 22 April 2021
We stayed in the Westin...
Liked: We absolutely loved the view of our room looking out onto the lake! The room was a junior suite, so we definitely liked it. We had a desk and chair and a television in the bedroom and a television in the living area. My husband spent time looking out the window at other people on the beach area walking/running. He really liked this room! This was a great trip overall!
Disliked: OK we only had one problem and that was the shower. It leaked onto the floor from the shower door. So it would be nice if someone would check on the guest to see how things were going and to see if there was anyway to help. We used the towels that we used to dry off with to soak up the water from the floor and just left them on the floor. Other than that, it was a great stay!
Derrick Thu, 22 April 2021
Disliked: No valet parking