Westhouse Hotel New York

Hotel for a night

Liked: Location. Well polite employees!
Disliked: No black out in the room, old shower, tight, messy organization at check in and didn’t let us know before to come the lift is under work and takes forever to go up or down. A little noisy also.

Very glad we chose this...

Liked: Location was great. Breakfast was very good and the. Indulgence time between 5pm and 8pm was very welcoming. We could spend the day walking around the city have a reasonable lunch and then finish the day with a few wines and the food provided was more than enough for dinner.
Disliked: Lifts at times were a little slow but one was under maintenance during our stay.

Exceptional

Liked: Jessica was very helpful and kind.

Superb

Average

Liked: The free breakfast and free happy hour drink/food. Location.
Disliked: Terrible lifts. Excuses were upgrading but we stayed for multiple nights 3 weeks apart and never saw anyone working on them. Wierd ground floor ‘lobby’ area…looks ok but the bar isn’t manned….not welcoming nor grand like some lobby’s are. Rooms shabby both stays ( eg peeling wallpaper). Marketed as a luxury boutique property …it isn’t. It’s just an’overflow’ for the adjacent and interlinked Park Central hotel. It’s an expensive 3.5 star hotel with the aforementioned free food offerings.

Forget about this hotel!

Liked: Nothing
Disliked: Not 5 star, no services, pretty old, no bathroom amnities, poor staff, no attention towrds guests, bad attitude of staff and manager

Very good

Liked: Liked the location close to times square and central park.

Good

Liked: Location
Disliked: Overpriced

Good