If you can ignore the...

Liked: Excellent Breakfast, Excellent evening snacks, wine and beer on the house !
Disliked: Unfriendly front office woman. Made us feel as if she was doing us a favour !

Loistava

Liked: Friendly staff

Good

Superb

Excellent location and lovely hotel...

Liked: Good locationComfortable bedsVery clean
Disliked: Breakfast was very crowded and disorganised at timesNo tea & coffee facilities in room

Good location for sightseeing NYC

Liked: The hotel is in an excellent location, staff check in and welcoming guests was a pleasant experience. The afternoon tee feature makes people's life easier what to have as a light dinner.
Disliked: Breakfast time was extremely crowded and housekeeping was way below standard. The rooms are not so pretty as they are shown on the website, so it was a bit of a disappointment.

Exceptional

Very good

Liked: The extra inclusions - happy hour

Fabulous stay ,,,,

Liked: Everything was amazing and the fact you had access to complimentary hot and cold soft drinks all day ,,, plus complimentey food and fizz ect of an evening from 5. To 8 was just fab,, after a long day walking around the city to sit on the terrace and a chill was so good and the staff were more than happy to help you ect !!!