Western House Hotel Guest Reviews
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Write a review
Joyce B, Glasgow, visiting Ayr Town Hall Mon, 24 June 2024
Lovely hotel; would defo visit again; breakfast was fantastic.
Liked: We were made very welcome and the staff were tremendous.
Disliked: Sofa bed for an adult is a no - I did not feel relaxed after sleeping on the sofa bed.
Timothy Mon, 28 April 2025
Very good
Euan Mon, 28 April 2025
Exceptional
Joseph Mon, 28 April 2025
Superb
Tim Mon, 28 April 2025
Very good
Helen Mon, 28 April 2025
Beyond excellent this hotel is...
Liked: Room was excellent , it was spacious , clean , toiletries, bath robes overall excellent. Staff were polite and friendly . Prices of drinks excellent value with plenty of choice. We had breakfast from the buffet and there was plenty of selection eggs, sausages, bacon , black pudding , haggis, tatties scones , mushrooms as well as cereals fruit and yoghurt. Location was perfect as we were attending and event at the racecourse.
Disliked: Could not fault this hotel at all service was excellent and the price we paid was so much value for money.
Rosina Sun, 27 April 2025
Superb
Liked: The main hotel was pleasantly more than we expected. All staff were very friendly and smartly dressed. Great value for money, and we would definitely stay again, just not in the courtyard rooms
Disliked: We were in the courtyard rooms, which are presently being refurbished, which in itself didn't cause us any concerns., as our room had been modernised to a good level. But the walls are paper thin, we could hear the rooms around, above and down the hall. I would suggest trying to put in more soundproofing .
Thomas Sun, 27 April 2025
Exceptional
Joann Sun, 27 April 2025
Exceptional
Liked: Our room was ready early so we were able to make the most of our stay, our room was huge, beautiful and clean, We stayed for dinner which was amazing, service was really quick and professional.The staff were really friendly and we will definitely be back.
Stephen Sat, 26 April 2025
Friendly relaxing definitely return
Liked: Very friendly staff. Late arrival but still someone there to check us in which was lovely.Extremely clean
Disliked: No late food.
Alexander Fri, 25 April 2025
Very good
Liked: Menu had a good selection. Venue is close to the town centre and not too expensive.
Disliked: the check-in process, the service in the restaurant was good until i had a long wait for my 3rd course and had to chase up the waitress. the double bed was actually two beds joined together which weren't quite the same height and the room got quite cold during the night so i didn't sleep all that well.