Muthu Westcliff Hotel (Near London Southend Airport) Guest Reviews
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With its grand Victorian charm and clifftop location overlooking the Thames Estuary, the Muthu Westcliff Hotel (Near London Southend Airport) offers a peaceful yet convenient base for concert-goers. Just a short walk from Southend’s buzzing music venues and attractions, this boutique-style hotel combines traditional English elegance with modern comforts. Many rooms offer sweeping estuary views, and the classic décor gives it a relaxed, timeless vibe.
Music fans appreciate the location—just a 5-minute walk to the Cliff Pavilion, one of Southend's top concert venues. After the show, stroll back along the seafront to your room with no need for taxis or late-night transport. The hotel’s quiet clifftop setting means you can enjoy a restful night’s sleep post-gig, away from the late-night street noise. With check-in from 15:00 and check-out at 11:00, there’s time to rest and recover.
The onsite brasserie restaurant serves international cuisine, ideal for pre-show dinners. While there’s no 24/7 room service, the hotel offers afternoon tea and a seasonal patio space for relaxed dining. Plenty of local eateries and pubs are within walking distance, and there’s breakfast available the next morning—perfect after a late night out.
The hotel itself is more about quiet charm than late-night partying, but you're just a short walk from Southend’s bars and pubs by the seafront. Whether you're after a celebratory drink post-concert or a chilled pint with a view, the location gives you options without the chaos of a city center.
While the building’s Victorian charm is part of the appeal, some guests mention that certain rooms could use a refresh. There’s also no lift, so pack light or request a lower floor if stairs are an issue. Limited parking can be a challenge during busy weekends.
The Muthu Westcliff Hotel is a charming and convenient base for concert-goers—close enough to walk to the show, but far enough to relax after the encore.
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Bev L, Guernsey, visiting Cliffs Pavilion Southend
Liked: Friendly and helpful staff.
Emma , Wrexham, visiting Cliffs Pavilion Southend
My room was very clean and large. It had lots of mirrors and a desk to sit at - both features were very helpful. It had a large window overlooking the sea which I loved and all the drink making and washing extras that one expects. As a single woman I felt very safe and I will be staying there again in October.
Liked: It was well presented and spacious.
Disliked: The restaurant was quite expensive.
Janet A, Chelmsford Essex, visiting Cliffs Pavilion Southend
Would have been a great stay but for a disco until the early hours. We were moved to a sea front room which was quiet. Staff did apologise - would use again though.
Liked: Rooms comfy; food excellent.
Disliked: Disco going on until the early hours - very loud.
Paul, Braintree
Brilliant - we had a lovely stay. All the staff were really friendly, very smart and efficient. The food and service in the restaurant and bar was second to none. Our room was fresh and extremely clean. Breakfast was spot on with a good selection to suit most tastes. Value for money was very good. Already recommended it to friends and we are looking for a reason to stay again.
Jamal Sun, 13 July 2025
Very good
Alice Sun, 13 July 2025
Exceptional
Liked: The location , furniture and the view
Disliked: The communication between the staff was a bit poor but still happy so far
Neil Sun, 13 July 2025
Pleasant
Liked: Location close to theatre. Sea view.
Disliked: Room was very tired decoration wise. Sea view was spoilt by dirty windows on the outside. WiFi access not straight forward.
Lisa Sun, 13 July 2025
Great location. Disappointing inside and...
Liked: Location Lady on reception that did check in was lovely.
Disliked: Room was dirty. Full of rust. Dirt on floor. Grease marks on head board. Very dusty. Evening reception staff not helpful. To busy eating his dinner on the front desk. Staff not always on front desk and no bell to call them. Pictures on website don’t match what you get. Probably was nice when it first opened but old and worn out now.
Mark Sun, 13 July 2025
Very good
Keith Sun, 13 July 2025
Just what I needed for...
Liked: Very nice breakfast with plenty of choice
Frederick Sat, 12 July 2025
Poor
Moyanah Sat, 12 July 2025
Exceptional
Milan Sat, 12 July 2025
Very good
Stacey Fri, 11 July 2025
comfortable and good location for...
Liked: The location of the property was brilliant and in the middle of everything we needed. The room was quiet however, our neighbour was playing music very loudly at 3am and we had to tell them to turn it down. The staff were friendly and we had everything we needed. The hotel room was a little bit dated, we paid 120 for our stay. I think it needs to be a little more modern for the price but saying that, we had everything we needed.
Disliked: Dated rooms. The shower needed some attention to detail but it was clean.