West Wing at Park Town

Very good

I’m really disappointed to encounter...

Liked: I have been staying at the Park Town since 1973 when I first stayed there with my father. It has always been been good until this stay 03 May 2025.
Disliked: Park Town Hotel03 May 2025Room 150The sink did not drain an we call the front desk before running an errand. Sink drained well when we returned but my son went to use the toilet and found feces on the underside of the toilet seat. We requested a different room.Room 219Room was clean but there was no way to securely lock the passage door to the adjoining room. Maintenance discovered there were no holes cut into the steel door frame to allow the hatch and deadbolt to engage and lock the door. Maintenance man took photos on his phone. Room 219 could not be locked and secured. Room 240This room had only one bed and a pull-out sofa-bed. We had booked for two beds but this was all that was left. Front panel on the air conditioner fell off when my son looked out the window. Bottoms of the drinking glasses were dirty. The temperature in the sitting area where the sofa-bed was didn’t work and room stayed too cold. We had to leave the bedroom door open to let warmth into the sitting area. On the floor I stepped on metal drill shavings that hadn’t been cleaned up. On the bathroom door was a smear of what looked like ketchup.The shampoo, conditioner, and shower gel had been watered down. All three came out watery having no viscosity. This gas been the most disappointing experience I gave ever had at the Park Town since I began staying there since 1973.

Very convenient to my workplace.

Liked: I was able to charge my EV close to my room.

Superb

Liked: Room was perfect. Comfortable and homeyLarge shower bathroom Bed was very comfortable
Disliked: Wished they had more blankets in the roomHeat wasn’t working properly. I turned it up and still didn’t get warmer.

More than expected.

Liked: We arrived late and the Park Town upgraded our room to river side on the 5th floor. Beautiful room and view. More than expected.

Expectations Exceeded? ✅

Liked: Everything exceeded expectations. I am so pleased with my accommodations. Thank you.

Passable

Liked: the location and the restaurant was good
Disliked: blankets and sheets had some stains

Bright! Clean! Comfortable.

Liked: Initially hesitant to book when I saw the Booking.com rating was only 7. This doesn’t accurately reflect the venue! Newly renovated rooms are clean, bright and modern. Beds comfortable and bathroom have the necessary amenities. We initially had an issue with our room that the staff immediately rectified.
Disliked: Nothing - and we are fussy.

Very good