West Side YMCA

Lacking of basic hygienic standards

Disliked: The front desk people weren’t very helpful. I stayed in the place over a week. The room was never clear or clean tower provided even when I asked for in the front desk . I only was able to get clean towers from the ladies who clean the rooms after the guests have checked out . They were nice. The bathrooms in the semi private bathroom rooms were in disrepair and by the end of the evening toilet paper ran out and it wasn’t refilled until the next morning. Several of the doors didn’t work properly either.

Location amazing - sad re...

Liked: Location fabulous
Disliked: My family member in different room initially with very leaking bathroom, floor very wet and not repaired . Moved to a room with ‘shared bathroom’ , this bathroom was left in such a disgusting state by users , very off putting . The reception staff were lovely - a pity that cleanliness in the bathrooms detracted from the experience.

Excellent value for money, location...

Liked: Great value for money, had a private park view room semi private shared bathroom. Was clean, never had to wait for a bathroom. Nice, hard working cleaning staff.Park view I wouldn't pay for again, but was a novelty, windows very dirty on the outside, and hard to see out of.Excellent location, easy to access, Starbucks and Target 2 minutes walk away, nice neighborhood.Will definitely stay here for my future visits, Thank you
Disliked: The checking in process was not pleasant, the woman on the counter barely spoke except to snap at me. Didn't explain you have to flash your card each time you come in. She was a real let down to the place

Pleasant

Liked: Location is good
Disliked: Dirty showers and the toilets didn’t flush.The staff who operate the luggage storage are rude, snatching bags, shouting and just no manners.

Bad

Disliked: I called front desk to make a change for 3 days , nobody ever picked up the phone.

Pleasant

Very good

Liked: The price, location and sport facilities are ideal for a budget break. The pools are beautiful.

Good

Very good