West End Hotel

A mixed bag

Liked: It's cheap, so you get what you pay for the lounge area is nice and the staff were friendly. The Internet was good.
Disliked: I was in a 6 person dorm the room was too small. It should be limited to 4 people. There was barely enough space for the luggage. The middle bunk is very difficult to get in. The tap didn't work in the bathroom. It was far too hot.

Superb

Superb

Liked: Good

Beat hostel in Edinburgh

Liked: Good proxe perfect location, Lucas was especially friendly and helpful, good wi fi, nice kitchen and the bar
Disliked: Everything was good!

Exceptional

Liked: Lukas was amazing, he served us well and made sure we had an excellent stay
Disliked: That we didn't discover this place sooner

Exceptional

Bad

Liked: Showers were good
Disliked: The photos are not as advertised, the room is stuffy, there are no locker spaces provided.

Great first hostel experience for...

Liked: Comfortable beds/ staff awesome and stored my medical equipment for free and gave us maps etc. cheap option/ great to have second bathroom on main floor ( but one on 3 rd not open?) felt safe
Disliked: Bathroom light shut off every 2 min. Every time you went near the sink the water ran. No hooks anywhere/ shower was freezing one night and boiling the next. Needs a bath mat badly! Kitchen was bit dirty

BED BUGS

Liked: Nothing. Worst stay ever
Disliked: It was dirty, staff was rude, rooms smelled awful, location was sketchy, the carpet was disgusting, and they gave me bed bugs. I had to clean everything and deal with bites. They said they would refund me but now wont answer me.