Welcome Suites Hazelwood Extended Stay Hotel Guest Reviews
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0.2 miles from Hazelwood centre |
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Mimi1225 Sun, 21 April 2024
Exceptional
Mimi1225 Tue, 16 April 2024
Exceptional
Eva Fri, 12 April 2024
I never want to go...
Liked: I can't seem to think of a single thing. Maybe the view from the window.
Disliked: Breakfast? They don't what the word means! The motel has no amenities whatsoever! No blankets on the bed, very lumpy mattress and pillows. No paper cups so a person could take a drink of water. No shampoo, only one towel, no bath mat. And although the room was large, the reason it was large was the large EXTRA room that was completely empty, so why have it. Also no closet to hang your clothes. The man that showed me to the room suggested the shower rod and wouldn't that be great, move your clothes each time you take a shower. And where do you put them while you are showering. The only thing that worked and looked normal was the refrigerator. The stove was enough to give you nightmares.If I write any more of what was wrong it might be about the condition of the walls, go check it out, looked like someone might have been going to make repairs, but left (maybe months ago) and hasn't been back to finish.
Diana Fri, 12 April 2024
Poor
Latasha Tue, 9 April 2024
Very bad
Disliked: No pool and rates keep going up. Moves you out of one bad room to another. They also stop accepting reservations
Katrina Sun, 7 April 2024
Bad
Liked: Leaving that sh#t hole and getting away from conjob motha fu#@ers!!! They tried SOOOO HARD to get $250 IN CASH ONLY from us from the day we checked in up until the very moment we left bc they accused us of smoking in the room whenever WE DID NOT and it was just awful bc it was clearly harassment and they woke us every morning telling us they wanted cash ONLY! The place wreaked of pot smoke and there are dogs in the rooms in the main hallway and OMG I have NEVER EXPERIENCED SUCH LOUD VICIOUS BARKING COMING FROM SEVERAL OF THE ROOMS FROM MORNING NOON TO NIGHT LIKE WE WERE HONESTLY STAYING IN A DOG POUND ROUND THE CLOCK! THIS PLACE IS UNBELIEVABLE AND DEFINITELY MORE THAN ANYTHING ELSE UNACCEPTABLE AS AN EXTENDED STAY MOTEL FOR PAYING GUESTS... JUST REDICULOIS BOOKING.COM I AM DISAPPOINTED AND WILL BE CONTACTED HOPEFULLY BEFORE WE NOTIFY THE PAPER NEWS STATIONS AND ANYONE ELSE WHO CAN GO AND SEE WHAT TH IS GOING ON THERE AT HAZELWOOD FROM HELL SO HELP US GOD
Mark Fri, 5 April 2024
I didn’t stay. I will...
Liked: I didn’t even stay there 5 minutes. I walked into the hotel lobby. While I was speaking with the hotel attendant, I observed several cockroaches crawling on the floors. I told the manager I will not be staying there. The attendant told me my credit card would be charged if I left and my money was non-refundable. I pointed to the cockroaches and said I will not be paying to sleep with cockroaches. I also advised him that I would be contacting the health department. I walked out side to my vehicle and contacted the credit card company to dispute the charges. My credit card company said they would take care of the charges. This was not the same property advertised on Booking.com.
Disliked: The cockroaches, Cleanliness, and the crack heads walking around the lobby.
Mimi1225 Sun, 31 March 2024
Exceptional
Shropshire Fri, 29 March 2024
I wouldn’t recommend this place...
Liked: I didnt like nothing about the hotel. It was trash. I would let my dog stay there.
Disliked: The room was dirty. The bed was broken. The tv was small. Bugs all over the kitchen. On top of that when I checked out they kept my deposit because I left a bag of trash.
Mimi1225 Tue, 26 March 2024
Exceptional