Welcome Inn

Terrible,never again

Liked: Nothing
Disliked: No real people to check you in or resolve any issues Very rude staffUnpleasant place to be at in all possible way

Very good

Liked: Simple property but comfortable, clean and quiet.
Disliked: My first night I had a room with two beds for roughly $85. My second night (I added an additional night) was $114 charged by the hotel and I had to change rooms to a room with only one bed

It is good for the...

Liked: It is convenient to the cafes, restaurants, and stores like Target and Trader Joe.
Disliked: The parking in front is tight but there are plenty of spots in the back.

Convenient Location but Disappointing Room...

Liked: On the positive side, the remote receptionist was very polite and helpful — even though there was no in-person front desk, the service we received during both check-in and checkout was excellent. Also, the hotel is located very close to the Rose Bowl Stadium, which was the main reason for our trip, so the location was very convenient for us.
Disliked: I do not recommend this hotel. The carpet in the room was dirty, the entire space felt very old, and the bathroom was in poor condition. The towels were worn out and didn’t seem properly cleaned. I also didn’t feel safe in the area, which made the stay uncomfortable. Another downside is that there is no in-person reception — all communication is done remotely with a virtual agent. That said, the agent was very polite and helpful, and provided great assistance during both check-in and checkout.

Housekeeping needs to do a...

Liked: The outside of the property was beautiful.
Disliked: I did not like that the rooms were not properly cleaned. The bath towels were stained. No wash cloths were provided. Housekeeping did not empty trash can or provide toilet paper when the room was cleaned after my second day there. The front desk was virtual, from India, and not very helpful.

Superb

You get what you pay...

Liked: Excellent location, especially if you are visiting Occidental College. There are numerous cafes, shops, and restaurants within walking distance or a 5 minute drive. You can walk to a Trader Joes.
Disliked: This is a Non-smoking hotel. I was given a room that smelled like someone had been chain-smoking in it since 1974. How could the cleaning staff not have noticed? Why was I given this room in the first place? Anyway, I was given a cleaner room for the rest of my stay. I think I should have been refunded the first night's stay, but was so happy that I wouldn't smell smoke in my dreams, that I didn't make an issue of it. Be prepared: there isn't anyone at the desk. Instead, there is a video monitor with which you can interact with an off-site attendant. >>Sigh...<<

Superb

I am not one to...

Liked: Breakfast! There was no breakfast or at least no one told me about breakfast
Disliked: The room reminded me of a prison cell, no bedside lamp, no place to plug anything in except a crummy powerstrip across the room, there were ants in the refrigerator, the air freshener was highly offensive and I had to take the jammed in chunk of plastic out of the air con fins and put it outside in order not to feel like I was not being poisoned. The most offensive was the demand for a $100 deposit that still hasn't been credited back to me. Check in is via a remote person on a screen. Someone should have checked the camera angle before going live. It wasn't a pretty site looking up the man's nose.