Welbeck Hotel & Apartments

Very good

Exceptional

Liked: Family run, comfortable beds, great food for breakfast and evening meal, quiet area. Convenient for public transport to all parts of the island. Would stay again.
Disliked: Lift was small but worked well and was quiet.

Charmingly old-fashioned, very clean and...

Liked: The property is in a fantastic location, close to bus and electric rail stops. The communication prior to our visit was fantastic. The hotel got in touch to ask how we’d like the beds to be configured and what type of pillows we’d like. We loved that the room was serviced every day and it was spotlessly clean throughout the stay, with bins emptied and towels changed on request. Having the kitchen area was great for travelling on more of a budget- we even arranged a Tesco delivery for the day we arrived and met the van outside. There was no noise from other guests - which was lovely and it felt private once we were inside the apartment. The WiFi was great. We took our fire stick for the TV and streamed films.
Disliked: It was a fair old trek to the top floor where our room was- up multiple flights of stairs.As the building is old, the floors were a little slanted - but that can’t be helped!The decor in the rooms is very dated. I felt like I’d stepped into 1983. Even the crockery in the kitchen was like my gran used to have. The website says ‘coffee machine’ but we had no clue how to use it as it was so old-fashioned, with a jug to catch the drips of coffee. It was sort of charming though and forgivable as it was so well looked after. Our biggest worry was what we would do in the event of a fire. Although there was a fire escape outside one of the windows there was safety glass in the window and a window lock (no key) so if we had needed to use the fire escape we would not have been able to.The man who checked us in when we arrived was a little surly and monosyllabic. He marched us up the stairs and it was hard to keep up with all our bags (and two small children) and sort of left is to fend for ourselves without explaining anything.For all these little niggles we had a great stay though.

Superb

Very good

Liked: Breakfast at an early time

Our first experience of the...

Liked: Lots of choice available , very fresh priduce and beautifully cooked. Very friendly and helpful staff.
Disliked: We have no complaints .

Very good

A great place to stay...

Liked: All the staff were friendly and helpful. The breakfast was excellent with a large choice and service was quick. Nice sized room and bathroom which was cleaned daily. Lovely sea view. Great to have a choice of pillows.

Exceptional

Liked: Great location, the room was clean and well equipped, the food was fantastic, proper home cooked food, staff were lovely