Wave Resort

I will never stay there...

Liked: Breakfast sucked, only thing I like was hotel on the beach, nothing more
Disliked: Short of staff, disorganized, pool was very dirty, we spent most of the time on the beach, not enough people working especially 4th July, we had to wait for towels for 2 Hrs on the beach and just recently received a bill for the spa which I never used so why are they charging me for something I never used? 3 nights $3,600. Come on!! Never again Gym is none existent. Small, it was built for old people

very calm and beautiful hotel!

Liked: The room and balcony were beautiful and clean, we enjoyed the ocean view. The pool is crystal clear and is heated comfortable water temperature. friendly staff, willing to please! Thank you!!
Disliked: Our room is supposed to be able to accommodate up to 6 adults; we were 4, and the balcony only had 2 chairs. When we looked at the other balconies next to us, we saw they had 2 chairs and a bench. We asked the front desk if we could get another 2 chairs, they said they will give it over to the manager, but the chairs never came. We would've asked again for it, but we only came for a day, so it didn't pay to worry about it. We needed the chairs for when we sat at night and in the morning with our coffee.

Passable

Liked: The rooms were nice and the beds are comfy.
Disliked: Upon check in, we were barely greeted. Later on we realized we were supposed to get a welcome drink. When we went back they said they were out and they were getting more, when we circled back they still didn’t have any so we dropped it. The next day we went to the swim up bar and were not greeted. The bartender seemed to be annoyed with having to serve us and said do you know what you want? The bagel place attached to the hotel had no one there on a Saturday at 10am and no bagels. Later for dinner, we went to one of the restaurants where they mentioned we could get 15p off dinner. The restaurant said that expired. The hotel comes with a hefty price tag and we excepted much better service and attention to detail. We won’t be staying again.

Exceptional

Exceptional

Very good

Exceptional

Liked: Staff went above and beyond. Truly exceptional service.

Great comfortable place, plan to...

Liked: Friendly service. Very clean and comfortable room. Nice view of ocean. right next to Salt - a fantastic steakhouse.
Disliked: no complaints

Exceptional