My stay here was incredible

Liked: The hotel was absolutely gorgeous. I especially loved the all the beautiful decor, vibe and energy. Staff was also amazing!
Disliked: N/A

Very poor

Disliked: I didn?t like the fact that I booked the hotel weeks ago. So upon my arrival the parking a lot was around the corner. When I was given my room key and I got to my room. It was a double queen size room. When I made my reservation weeks ago. I had booked it for king size room. The staff should of told me upon arrival that the the room was already taken but instead he did not inform me. When I actually called and said this wasn?t the room I reserved he proceeded to say that the room I reserved was sold out which I don?t understand bc o made reservation. And he did not accommodate me either. So there service to me was horrible

Exceptional

Superb

It was amazing.

Liked: Everything.
Disliked: No microwave in rooms need microwave in rooms so guest don't always have to go all the way downstairs..

Very good

Exceptional

Superb

Liked: Wish the breakfast had more variety and was a bit overpriced
Disliked: There were no area to buy snacks etc. On the premises. Also parking is kind of complex. Might want to consider a valet service.

I loved the Decour in...

Liked: Ruth who served breakfast every morning it was wonderful! My telephone never worked. When I arrived in the room the headboard and lighting system wasn?t plugged so there were no lights in the master bedroom. It was fixed briefly but when they pulled out the headboard it was very dirty and nasty behind the headboard and the dresser. I had to ask for bathroom tissue because there was no extra in the room. The telephone never worked in my room. The desk staff in the evening was not that friendly. The general manager was very nice
Disliked: After seeing what was behind that board and a dresser I was kind of freaked out. I needed extra bathroom tissue and it wasn?t in the room. The Kleenex were terrible. The towels were great. The bedding was great but the bed was a little hard.