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Waterfront Hotel

eee - (888) 420-1641
Waterfront Hotel, 2020 Lakeshore Road, Burlington, ON -(888) 420-1641
Area: Burlington - Oakville South
(Map)
3.95
HOTEL RATING: 
GOOD
3.95 out of 5 (2232 Ratings)
0.2 miles The Burlington Performing Arts Centre
t5 mins walking
BOOK ONLINE OR CALL - (888) 420-1641
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Hotel Description
Located next to Spencer Smith Park and the Waterfront Trail, this Burlington hotel offers an on-site pool and restaurant. Free WiFi is available throughout. Each guest room offers cable TV and a coffee maker. Select rooms feature a view of Spencer Smith Park. A breakfast buffet including yogurt, cereals, eggs and waffles is provided each morning. Guests can also help themselves to coffee, tea and juice. After a workout in Waterfront Hotel's fitness center. The Waterfront Hotel is 4 minutes' walk from the Burlington Performing Arts Center. Brant Street Pier is 3 minutes' walk away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Swimming Pool
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Elevator
` Children's playground
` Heating
` Fax/photocopying
` On-site parking
` indoor pool
` Accessible parking
` Designated Smoking Area
` Free Wi-Fi
` Heated pool
` Restaurant(s)
` Non-Smoking Rooms Available
` Pool with view
` Plunge pool
` Kids' pool
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Food delivery
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Pets allowed (charges may apply)
` Takeout dining services available
` Parking available (charges may apply)

Waterfront Hotel Guest Reviews

Overall Average Score: 
Good (3.95 out of 5)

Write a review

0.5

Poor - 0.5 out of 5

Shobhit Mon, 7 July 2025

Bad

4.5

Wonderful - 4.5 out of 5

Maria Mon, 7 July 2025

Superb

3

Pleasant - 3.0 out of 5

Hilmi Mon, 7 July 2025

Pleasant

3

Pleasant - 3.0 out of 5

Leyland Sat, 5 July 2025

Great location. Big rooms. Bad...

Liked: Room is big
Disliked: Vibe is not great. Housekeeping knocks on door to clean room despite do not disturb sign on door.You get the feeling that you work for the hotel here and not the other way around.

4

Very Good - 4.0 out of 5

Michael Sat, 5 July 2025

Great location and staff

Liked: Location and staff
Disliked: Rooms need a little tlc but they were clean.

4

Very Good - 4.0 out of 5

Michelle.philippe Fri, 4 July 2025

Very good

2

Disappointing - 2.0 out of 5

Andrew Fri, 4 July 2025

Disappointing

4.5

Wonderful - 4.5 out of 5

Theresa Fri, 4 July 2025

Superb

5

Exceptional - 5.0 out of 5

Magali Thu, 3 July 2025

Exceptional

Liked: We like the staff welcoming, the chill atmosphere and simple the location of the hotel.

1.5

Poor - 1.5 out of 5

Chantal Thu, 3 July 2025

Bed bugs. Nough said. Read...

Liked: The location
Disliked: Bedbugs on my bed.. found 4 of them and bed the head of my bed was fecal matter from them little guess.. complained to desk clerk whom offered us another room.. why wouldminwant to get another room when the one I had had bugs and could have travelled with us to the other room or perhaps even have bugs there also they those things travel up and I was on the top floor? We had to take a Uber to go home cause there were no go bus or train passed 11:30pm.. I called to speak with the service / manager and had to wait till after July 1st cause was a holiday. Then I left multiple messages for her to call me back to get my 2 night stay money back as it cause me to have a panick attack...I suffer from general anxi disorder and panick attack and asthma.. didn't have my med with me then. Got home had to empty all.my stuff outside and put everything in a bag with big spray in case some of the bugs travelled with us. I tell u getting home ($100 later) at 12:30am and having to domall that before getting in the house to get showered and take my meds was not something I wish on anyone. We are never going there again. They used to be our to tomplace 5 years ago but not now... No more. I asked for my money back and still no ans from that manager after multiple messages and waiting over 9 hours for a call back cause even though I was transfered to her( by the way the exit isn't a good one) and getting the answering machine each time she still has yet to call meback and I left my number about 3 times each time I called with all detailes and set it for rush / important message.. I best be getting money back. Over $400 for not being able to stay even one night.... My stress level and anxiety causing my panick attack I had to put up with for almost 2 hours before getting my meds to hit me.. I will.keep.on calling until I get and or I'll take other measures. Just so u understand. The first one I found I panicked and killed it..

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Waterfront Hotel 2020 Lakeshore Road, Burlington, ON