Name: Wasserturm Hotel Mannheim
Address: Augustaanlage 29, Mannheim

Poor

Liked: The room were dirty. First I was in a room, where there were stains on the bed sheet and toilet seat, and the room smelled very badly. Then I could change the room, which was a bit better but not worth the money at all.

Good

Poor

Disliked: Hotel charged 5 days breakfast fee, but there was no breakfast service in weekends. I send email to request refund, still no reply.

Very good

I was intrigued by the...

Liked: The breakfast was great - however the person on duty did not know that we had ordered breakfast initially. He was extremely helpful and served us like royalty.
Disliked: The room smelled of stale cigarette smoke - *very* strongly. You enter the room and a smell of a hundred ashtrays hits you immediately (along with lots of airfresheners - think "Der Goldene Handschuh"). It felt dingy and seedy. I found no way of getting fresh air inside (the window was blocked). The sidetable had cigarette burns on it. The bed is sat on blocks of wood that look like industrial pallets. This place is a dump.

Bad

Liked: The location
Disliked: The staff keep knocking at your door and asking for more money because you were abit late to check out. Even though I cleared everything at reception and told them I'll be checking out late so unprofessionable off the staff to do this

Nice place to stay

Liked: The location is great, clean and nice.
Disliked: -

Exceptional

Run as far away...

Liked: Station is near.
Disliked: The room was as dirty as it can get. We were placed somewhere in the basement, with no windows, it smelled so bad of mold, the toilet was also leaking the whole time, so it was that smell too. The lock looked like someone broke in and robbed the place, which makes sense, because there is nothing in the room. The bed sheets smelled of cigarettes and were disgusting. We wanted to sleep in, but some staff started drilling some holes in the wall and cutting some tin and banging it with hammer from 8am to 3pm, it was happening right in front of the door. We were there in time of TimeWarp event, so the room was 3 times the price of normal of course, but even the normal price would be an overpayment for this s***hole.