Very disappointed

Disliked: I informed the hotel what I want and when I am coming. I arrived pretty late, after 10pm, however, I was still assigned to a room that's not prepared with a big orange machine turned on, sounds like a vacum. I NEVER experienced such a thing my whole life. Then I was assigned to another room which I can literally heard the noise from the next door. Then during midnight I was waken up by the MOANING sound from next door. And the attitude of the staff is just not professional at all, make me feel like it was my FAULT. Feeling very bad. Won't come back again.

Poor

Liked: The bed were small not what they promised when I called. Not happy about it at all. We had a part of 6 and they couldn?t work with us
Disliked: The bed size, the shower, the extra charges

Exceptional

Very good

Good

hectic and always financial surprises

Liked: modern and clean
Disliked: long walk to get to room, parking garage was confusing, girl at the desk was very uninformative, hotel was too busy, long lines at check in, noisy climate system, paying half of the price of the room to park in their garage, no deserts on the room service menu, Taxi was 12.75 cents to go a mile away and Uber was half the price.

Exceptional

Liked: Everything was great

Exceptional

Liked: The staff at check in was very nice . The common areas were very nice
Disliked: The staff said the room was recently renovated but it left a lot to be desired . The room smelled like sewer and was small , I would say the room was average