Washington Dulles Marriott Suites

Very good

Good

Exceptional

Liked: We stayed at the Washington Dulles Marriott Suites for 2 nights during a quick 3-day trip to DC, and it ended up being a fantastic choice. The location is super convenient — just a short drive to the Herndon metro station(free parking on weekends), which made getting into downtown DC really easy. Even better, the hotel is part of a strip with several good restaurants, so after a long day of sightseeing, we just had to take the elevator down and walk over for dinner. Super convenient.We booked a King Suite with breakfast included. The room was modern, very clean, and — something that doesn’t always happen — looked exactly like the photos online. It had everything we needed and felt comfortable throughout our stay.I don’t usually write reviews, but I wanted to share our experience because we had such a pleasant stay — and especially because when I was looking up reviews before booking, I didn’t see many people mention how good the breakfast is here.The breakfast was honestly one of the highlights of our trip. It was easily one of the best we’ve had at a hotel in a long time. There was a wide variety of hot items — sausage links and patties, bacon, breakfast potatoes, pancakes, French toast — and the waffle station was already prepared (no DIY mess, which was a pleasant surprise). The fresh fruit selection was great too — pineapple, cantaloupe, strawberries, watermelon — along with the usual cereals and oats.But what really stood out was the made-to-order omelet station. Plenty of toppings to choose from, and the staff at the station were friendly and fast. It just made the morning feel a little more special.We usually visit DC once or twice a year, and honestly, we wish we had found this hotel earlier. We’ll definitely be staying here again on future trips.

I want a partial refund...

Liked: The view on the 8th floor
Disliked: The tv in the living room didn't work and the alarm clock.didnt work. They also had bad customer service explaining the breakfast to my guest. The front desk lady was rude to him and I wasn't happy about that.

Wouldn’t come here again…

Liked: Clean, nice hotel.
Disliked: Was overcharged for breakfast. When booking was offered free breakfast with stay for 4 people - they charged my credit card without my permission for two of the four people in my party - after speaking to manager Rita - she would not refund my even though the error was on their part - don’t advertise free breakfast if it isn’t free. Disputing charge as fraudulent with my bank - sad how this was handled because otherwise it was a fine hotel.

Exceptional

Very good

Disliked: We called the front desk to request extra blankets and they never honored our request.

Very good

Very good

Liked: The speedy service for Checking in and Checking out of the hotel
Disliked: There were no water bottles in the room… The toilet wasn’t cleaned properly as there were stain marks on the floor and toilet seat. Though I switched off the AC and the hotel does provide extra blanket, suggest that the blanket on the bed is thicker