Exceptional

Exceptional

Good

Disliked: Did not get a refund for our last night stay. We had to check-out one day early due to Covid-19, but we did not receive a refund, despite emailing them and also communicating via booking.com.

Very good

Pleasant

Liked: Location
Disliked: Out dated

Exceptional

Good

Liked: Good location, room was clean and comfortable bed. Most of the staff were nice.
Disliked: It was too expensive for the quality of the property in general. Definitely needs renovation, the room was not in the best condition. When checking out, the staff person in the reception was quite rude and not helpful at all.

Warwick Allerton - terrific!

Liked: Perfect location for walking the Mile, the architectural river boat cruise, Millennium Park, shopping, dining and drinking.

Very good

Liked: Great location
Disliked: Were not told restaurant and bar were being refurbished and therefore out of action.