Warkworth Lodge

Unfortunately I won’t be returning.

Liked: I had stayed here in the past. I returned expecting a similar experience- for my recent 6 night stay. Unfortunately, I was let down. However, I would like to thank the female duty manager who was on between the evening of Friday 28 and Monday the 31st - she was very helpful and quick to resolve issues - if it hadn’t been for her I would have left on my 2nd night. The communal kitchen and lounge area are nice spaces to reside.
Disliked: I had come off a 30 hour flight from the UK - I checked in to the small twin room 5 in the main house. The single bed mattresses were so uncomfortable I couldn’t sleep. There were no other rooms available until my 2nd night, where I was asked to pay to upgrade another guests room so I could stay in the room they had booked. This meant that on average for my 6 night stay I was paying $210 per night. I was so exhausted I just wanted a comfortable bed to sleep. That evening I arrived back to find my new room (the snug room) window open. Closing it I quickly realised it was disguising a stench emanating from the en-suite (either damp or sewage). The smell was so strong you couldn’t sleep with it. The helpful duty manage quickly moved me to one of the self contained units- where I spent the next 3 nights in comfort (thank you). I was then moved back into the house for my remaining 2 nights (room 6). The room was okay but the road noise was excessive. The hottub and pool were both milky indicating chemical imbalances. After my 6 night stay I left feeling more tired than I arrived.