Warbrook House Heritage Hotel

Really bad experience will never...

Liked: Nothing
Disliked: Breakfast was a buffet and awful. They really need a new chef. Also disappointing that although you already paid for breakfast if you want to try anything from the menu you pay extra Bathroom stank and the rooms were not properly cleaned

Picturesque hotel with nice surroundings...

Liked: The Indian meal was terrific. Lovely setting
Disliked: The bed was a small double but was very comfortable

Very good

A Big Disappointment

Liked: The outer ambience was good.
Disliked: Don't get tricked with the snapshots provided. They were no where similar to what will be provided. Beware! especially the solo travellers. The rooms were not even as per the pictures. Could be a lodge would be much better than the room provided. It was also super warm, I was afraid of getting cooked! No hot water in the bath. Don't expect all the facilities to be available. No phone is in the room. I have to walk every time to the other side of the building to speak to the reception. The TV was there with no remote. It was a big disappointment from the moment I entered the room! And in the morning I was about to step on a centipede right below my bed. Thank you Warbrook for such a big disappointment and ruining my evening.

Superb

Nice place to stay with...

Liked: We thought the staff were exemplary. Very polite and helpful. The grounds were lovely and with ample parking. The hotel was nice but the furnishings seemed to be a bit of an after thought.
Disliked: I thought the room was a bit small, for a deluxe room. A couple of bottles of water in the room is the standard these days, so it was disappointing to not have those, especially as it was so hot. There was nowhere to hang damp towels in the bathroom. We were happy to reuse the towels but needed somewhere to put them once damp.

Great value for money, lovely...

Liked: Great value for money, clean room. Most of the staff were very attentive and polite, very friendly.
Disliked: Bar staff had no customer service at all. Very slow and almost appeared confused as to why he was there.

Average hotel stay for 1...

Liked: Hotel was easy to find, staff were friendly and room was to standard, okay place to stay for one night.
Disliked: Hotel Room toilet didn’t flush and room could do with ann update. Staffing problems at Breakfast meant staff member struggled to keep up with clearing tables and had to ask for cutlery and mugs etc.

Lovely stay

Liked: It was a brilliant property, we arrived very late but the reception helpfully left our key with the security guard who showed us to our room. Breakfast was great and we heading onward with our journey. We used this place as a stopover from a late flight before driving home but will stay in the future just because it was so nice. There are grounds to explore and lots of beautiful trees, walks and a pond. Lovely comfortable bed also!
Disliked: Some noisy participants of what seemed like a work conference taking up the breakfast hall, but the staff were very friendly.