The Caledonian A Waldorf AstoriaBy Hilton Guest Reviews
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Sonia Fri, 22 March 2024
Excellent hotel and service
Liked: I booked the Wardolf for my partner’s birthday and the stay definitely exceeded my expectations. We received a warm welcome and the staff made the experience at arrival easy and very pleasant. Staff were super friendly throughout our stay. Breakfast was lovely and great central location.
Gerry Thu, 21 March 2024
Exceptional
Wayne Tue, 19 March 2024
Exceptional
Paul Mon, 18 March 2024
Enjoyable celebration experience.
Liked: We were welcomed and given an upgrade and a free breakfast and treated for an occasion. It’s a beautiful hotel and was a lovely experience.
Disliked: Building is old so large and floors can creak but that can’t be helped and didn’t really detract from our enjoyment.
Sue Sun, 17 March 2024
Excellent, value for money, fantastic...
Liked: Excellent location, staff extremely helpful and friendly. Breakfast amazing
Robert Sun, 17 March 2024
Superb
Simon Sat, 16 March 2024
Good
Lucija Sat, 16 March 2024
Bad
Disliked: The rooms were not as advertised online, the heating in the room was broken and noisy, some of the staff was incredibly friendly and some were unhelpful. We tried to sit down at the lounge restaurant area but were told these tables were set for afternoon tea (it was 9 am). Another day, we had sat down and were told our table was reserved for the people who just came in and were asked to immediately get up while the people stood and waited for us to move (the whole lounge except for 2 tables was empty). The spa is old and needs a renovation, especially since we were told it is “the best spa in Edinburgh”. When it comes to the rooms, we were told we were given an upgrade and the room which we “upgraded” to was a room with an old bathroom with a tub and a shower curtain, rather than the marble walk-in shower advertised online when booking the room. Overall, the experience was disappointing.
Lionel Mon, 11 March 2024
Confortable and spacious
Liked: The location was fantastic, the room was very clean and confortable
Disliked: N/A
Babur Mon, 11 March 2024
Superb