Waldorf Astoria Chicago Guest Reviews
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|2.6 miles from Chicago centre|
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Giannisl Wed, 15 April 2020
David Thu, 5 March 2020
Liked: Truly amazing ambiance! Feel like you will be catered to all your needs as soon as you get on the property!
Disliked: I didnt like the upgrade system they had. I was offered the upgrade and in rhe moment took it but then looking at my reservation i would have gotten the exact same type of room just without a door to a small living area. I didnt think that was very kind of them i felt a bit tricked.
Rashed Wed, 4 March 2020
Wonderful hotel in Chicago
Liked: We were upgraded to the 1 bedroom suite. It was spacious and comfortable. Great quality bedsheets and towels. Staff were super friendly and helpful. They went over and beyond to make us feel welcomed which is what you expect from Waldorf Astoria hotels. The fire place was under maintinance which was a shame but it didn?t bother us. Will stay here again if we visit Chicago.
Disliked: There was no coffee and tea facilities in the room. The quality of food was good but could be slightly better for such a class of hotel.
Megan Sun, 1 March 2020
Liked: Beautiful view from the room and the bathroom was amazing.
Disliked: On the pricier end for everything.
Clayton Fri, 28 February 2020
Friendly staff great place to...
Disliked: Nothing everything was great
Paul Sun, 23 February 2020
Liked: Staff is incredibly attentive.
Disliked: The elevators are slow....Could be because every floor has to be accessed via key card...
Rolando Sat, 8 February 2020
S. Tue, 4 February 2020
Melissa Thu, 30 January 2020
It was nice just wish...
Liked: The hotel was very nice and our room and balcony was beautiful.
Disliked: So when we checked in our room wasn't ready so they sent us to the bar for a free drink while we waited. While that was great two hours later we had not heard from anyone and had no updates. I'm pretty sure they forgot about us. We had reservations so we didn't have much time to get ready. Just didn't like feeling rushed when we arrived earlier but couldn't check in.
Duane Tue, 28 January 2020
Beautiful stay in Chicago.
Liked: Location location location
Disliked: Elevators were slow. Breakfast was over reserved.