Liked: Rooms very nicely decorated. Staff very friendly.
Disliked: Shame about the scaffolding being up but this didn't cause us any problems.

Liked: Really good sized bathroom.
Disliked: Long way up to the top floor.

Pleasant

Very good

Exceptional

Exceptional

Liked: Very close to Westfield and railway station, nice room, good price

Disappointing

Liked: Clean Cosy and warmGood location
Disliked: The only thing I didn?t like was my experience when I paid for a later check in on two separate occasions. Had it not been for this I would?ve certainly given a much higher rating overall.On the first occasion the receptionist asked me to make a payment under £30 via chip and pin and I informed her that contactless payments sufficed for transactions under £30 to which she seemed unaware of. Considering she?s a receptionist at an established business, I found tis to be incredibly strange.On the second occasion the receptionist claimed I had to make the payment via chip and pin again, only this time she insisted due to the fact that I had made an earlier payment using contactless. This made absolutely no sense but I didn?t feel like arguing so made the payment.

Exceptional

Superb

Spotlessly clean everywhere, staff very...

Liked: Spotlessly clean.
Disliked: Mattress was little bit uncomfortable ( but that's my opinion) and the kettle needs replacing.

Very good