The location is good.

Liked: Pool was clean, room was big and staff was friendly and helpful.
Disliked: I been over there for two tonight but they did not clean the room or change the towels. I also could could not find any qr code for room dinning. Safe box did not work and some of the lights did not turn on.

I think it?s overpriced for...

Liked: I cannot fault the staff as they were so lovely and accommodating and helped me with the very difficult check-in however I found the whole system backward for such a trending hotel. I loved the fact that they had Netflix and we didn?t have to pay for a movie.
Disliked: The hotel was a little backward in that it didn?t accept Apple Pay or to ?tap? my international credit card so the check-in took a lot longer. my card wouldn?t work on the chip or swipe mode so I had to fill out a form guaranteeing the payment. Luckily the lovely manager lady helped me. The room had a very bad smell so we asked to change for another room but that wasn?t much better. There was an old sweat stinky smell that I think can be fixed by removing the carpet and replacing with wooden floors. The windows barely open and neither really close so the noise of the DJ from the swimming pool party plays until the very early hours very loud. The TV light wouldn?t switch off. Room service is non-existent they, don?t answer the phones or pick up.

Very good

perfect place to stay in...

Liked: i loved my stay at the W! perfect location; great pool and food. room was fantastic and pool was lovely.
Disliked: nothing

Bad

Exceptional

great location with many places...

Liked: everyone was incredible and very helpful. the grounds very clean.

Comfy stay with great service...

Liked: King suite was nice and large - big room to entertain friends before an event and large bedroom/bathroom to relax in afterwards. Bed was comfortable, staff was extremely friendly and helpful. The valet even offered to street park my car if a spot came up, great service all around.
Disliked: Would be nice to have a free/continental breakfast option - the only options are drip coffee in the lobby or sit-down breakfast on the pool terrace. That said, we enjoyed our breakfast meal a lot. Good food and exceptional service.

Superb