W Hotel Mexico City Guest Reviews
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Write a review
William Thu, 31 July 2025
Good cost benefit, but you...
Liked: The location, service, and quality of breakfast are the main positives.Hotel is in a area full of restaurants and very close to the park. All staff were very attentive, especially at breakfast area (Carlos, Delia, Daniel, Ismair, etc). Quality of the breakfast was very good as well - diverse and tasty.
Disliked: There is only one restaurant for dinner, compared to the other local hotels with many. To make matters worse, the restaurant is almost open air with the glass window and "tarp" blocking some of the air and cold, but not all. I disliked so much that went out for dinner every night. Cold ambience that makes your food cold fast?! Nope. Additionally, the menu is very short. Even worse for room service choices.Room decoration is up to taste, but not my prefered.
Jason Tue, 29 July 2025
Superb
Miguel Mon, 14 July 2025
Bad
Liked: Spa and gym
Disliked: They didnt clean the room in the mornings arrived late at night and then they wanted to do room service. out of 5 days they only clean the room 2 nights
Nico Sun, 22 June 2025
Great location, weird rooms
Liked: Great location.
Disliked: Rooms are weird with window only in the bathroom. Design was cold and unwelcoming. At checkout they said we took a bottle of water from the fridge, which we didn’t, and I had to argue about it for ten minutes. This is unbelievable at a luxury property.
Felipe Fri, 6 June 2025
Exceptional
Conor Tue, 22 April 2025
Great location, safe and pleasant
Liked: Location terrific, staff really helpful
Disliked: Rooms a bit cold and trying too hard to be funky. It’s a Marriott so we know it’s not really genuinely edgy
Daniel Sat, 12 April 2025
Exceptional
Ersen Sun, 30 March 2025
Superb
Avi Fri, 28 March 2025
Very good
Luis Sat, 15 March 2025
Exceptional