I was somewhat surprised that they charge for WiFi in this day and age, particularly because there is nothing obvious that alerts you to this fact.

Liked: Clean rooms; very pleasant and accommodating staff at the front desk, as well as in the dining room.

We loved our weekend at the W Boston. Accomodations were great! Room was comfortable; staff was amazing in all areas - friendly, helpful and hospitable. Car drop-off service was fantastic. Convenient to restaurants, shops and theatre. We would definitely stay there again.

Liked: Staff in all areas were amazing - efficient and hospitable.

Superb

Superb

Liked: VERY PROMPT SERVICE: When I asked for a separate frig, it was delivered within a half hour (I'm guessing), the time it took for me to walk around the neighborhood. The Concierge took a friend's sunglasses that he'd accidentally left with me, & delivered them when the friend came. I also needed a new TV remote cuz the batteries appeared to be going dead; a new one was delivered quite promptly, as well as TP (at a separate time) that I thought I might run out of before checking out.

Okay

Disliked: Poor room view My room not quite a lot of noise around It

Exceptional

Although it?s a fantastic hotel,...

Liked: Location. Trendy. Very helpful staff.
Disliked: Music at night in the lobby was exceedingly loud and unwelcoming .

Superb

Good

Liked: General style of decoration and my room was large and well equipped and thought trough
Disliked: Have made no use of many facilities, so hard to say. Did find the parking (Valet) a little bit overpriced

Exceptional

Great hotel. Great room. Fantastic...

Liked: The property was great as well as the staff. The room was very clean and the beds were great.