I was somewhat surprised that they charge for WiFi in this day and age, particularly because there is nothing obvious that alerts you to this fact.

Liked: Clean rooms; very pleasant and accommodating staff at the front desk, as well as in the dining room.

We loved our weekend at the W Boston. Accomodations were great! Room was comfortable; staff was amazing in all areas - friendly, helpful and hospitable. Car drop-off service was fantastic. Convenient to restaurants, shops and theatre. We would definitely stay there again.

Liked: Staff in all areas were amazing - efficient and hospitable.

Weekend stay in Boston

Liked: Friendly stuff, nice and clean rooms
Disliked: Uncomfortable bed.

The family did have a...

Liked: Really nice accommodating staff. Great modern feel to the entire place.
Disliked: We understood that breakfast for the group was included in the price only to find out that meant only 2 per room .we had 2 rooms with children who were not included. Also when booking I asked for 2 rooms for parents with 2 children each. We got one room with twin queen beds but the other had one king and we had to have 2 cots brought in. One of them had an old sock in the sheet. The staff did everything they could to rectify the situation.

It was very relaxing and...

Liked: clean, quiet, comfortable
Disliked: price

Liked: Perfect location and the concierge was so helpful
Disliked: Even though we signed up for eco friendly options for the linens to only be changed every three days, I don't understand why the beds were not made up every day

Liked: Location was easy to the park and central Boston.
Disliked: No.

Liked: Great location Rooms were nice
Disliked: Hard to know where to park and parking is very expensive with this hotel

Liked: Very clean, staff very helpful and courteous .
Disliked: Bar and food ended early.

Liked: Location, rooms were spacious, clean, modern and staff were extremely nice.
Disliked: Not really. Parking is expensive $53/day.