Very good

Liked: The view from the room
Disliked: No parking available and the fitness center wasn?t available

Superb

Passable

Poor

Liked: The views are the best
Disliked: No air the first night. Sweated and couldn?t sleep. Bartender was rude and slow , no valet. Had to park in someone else?s parking lot , at night and walk to hotel alone and I?m a single woman. Scary. And cost me $84! Wasn?t told had to request a coffee pot so I paid room service $18 a morning for one person and it was late.

Great location horrible clientele that...

Liked: The location to this hotel was absolutely amazing. Beautiful right on the lake shore if you didn?t know what you think you were looking at the ocean. 10 out of 10 for location right next to the Navy pier wonderful location. The room was very dark tried to be very urban. Bathrooms to this hotel are very small as well as the hotel elevators. The staff was absolutely amazing tried to make sure that we were happy unfortunately the clientele that was at this hotel we?re smoking marijuana all the time in the hotel Smelled horrible. The staff accommodated me a couple times on a room change but for all night we could smell marijuana throughout the hotel and the elevators.

Good

Liked: It was very nice and clean.
Disliked: The Communication with the manager was very had to contact.. did not talk to her until it was time for me to check out..

Bad

Liked: The view that I had to pay extra to even see at first they placed me in a room looking at buildings and I payed 300$ for this room
Disliked: I will not recommend anyone to stay here over charge for a basic extra small room pathetic

Poor

Disliked: Parking, when I booked I wasn't made aware that I would have to pay extra fees to park. When asked about the amenities I was told most of them were not available even a phone charger that I asked for.

Exceptional

Liked: Everything