W Austin Guest Reviews
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|0.5 miles from Austin centre|
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Andrew, Austin, visiting Austin City Limits Live Thu, 26 September 2013
Liked: Modern. Excellent service.
Disliked: Had a king sized bed reserved but they only had queen available. Overpriced for amenities.
Larry Wed, 1 September 2021
Yun Mon, 5 July 2021
Very modern , very nice...
Liked: Service , attitude , location
Disliked: Not correct discretion on booking.com especially bed size Some decors got ruined and need to renew a bit
Anonymous Mon, 14 June 2021
Disliked: When I found out everyone I was with got a room much cheaper than me I was extremely disappointed.
John Wed, 26 May 2021
Not worth the money to...
Liked: Not much.
Disliked: Check in was at 3pm, room wasn't ready until 6pm. No communication from staff as to the delay. Front desk staff were unapologetic for the delay, and overall not that friendly. It would have been super easy for them to say the room wasn't quite ready and offered us a drink while we waited or an appetizer, but instead it was just said as a matter of fact. At $500 a night, there are better deals out there. Take into account the large homeless camp just outside the hotel, you'd be better off staying somewhere else.
Katie Wed, 19 May 2021
Ronald Sun, 2 May 2021
Disliked: You have to schedule for spa and they don?t tell you that. It was my honeymoon and I couldn?t go to the spa
Luis Mon, 12 April 2021
Adam Fri, 2 April 2021
Liked: Valet parking was terrible. Could never find attendant. Front desk had a hard time making change- had no fives, had to disappear for 5 minutes to break a 10! Rooms were not made ?your confirmation explained that?. Nobody attendant around pool on an 80 degree day
Joshua R Mon, 22 March 2021
Liked: The staff were amazingly accommodating. I booked last minute, my room wasn't ready for me when I arrived, so they gave me complimentary drinks and dinner while I waited.
Disliked: No Complaints.
Richard Thu, 18 March 2021