W Austin Guest Reviews
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|0.5 miles from Austin centre|
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Andrew, Austin, visiting Austin City Limits Live Thu, 26 September 2013
Liked: Modern. Excellent service.
Disliked: Had a king sized bed reserved but they only had queen available. Overpriced for amenities.
Autumn Mon, 23 May 2022
Not worth the price, disappointing...
Liked: The front desk staff was great, helpful when they could be and always greeted when seen.
Disliked: For the price we paid, we are not satisfied with the value of our stay. The room was small, the valet didn?t approach and open our door on our way out, the room was hot so we had to ask for a fan, room service forgot our dessert, we had to wait 45 minutes for a room after the 3pm check-in time.
Gaspar Tue, 22 March 2022
It was a horrible experience,...
Liked: It was a teally bad experiance. I called and they told me they had a room ready and that i could check in. When i get there they told me they couldnt take apple pay, whr the website says it does. And told me to wait two hours with my family in the car on the street!I was driving a motorhome. The ballet parking employee screamed at ne saying i had to move it and esnted to fight me. I need someone to please call me back about this issue, 214 454 9588. The manager on duty was Andrew
Disliked: They need to accept the paymebt they told me they do when i made the reservation
Nisarg Mon, 14 March 2022
Lou Thu, 10 March 2022
Liked: Great room, comfortable bed and good Tech
Disliked: Liked everything
Melissa Sat, 5 February 2022
Earl Tue, 28 December 2021
I probably will not be...
Liked: There was no breakfast.
Disliked: WiFi Services. They could not find my membership with Marriot. I stay often in the Marriot hotels and for much less than I spent in the W and always got complimentary WiFi. I find it hard to believe that a facility of this caliber does not provide complimentary WiFi this day and time.
Azin Mon, 29 November 2021
Disliked: It?s sooo expensive for what they offer. Parking is really expensive.
Diane Mon, 11 October 2021
Mikhail Sun, 26 September 2021
Larry Wed, 1 September 2021