VP Plaza España Design

Exceptional

perfect

Liked: cleanliness and modern
Disliked: nothing

Exceptional

Exceptional

Excellent hotel, great travel experience

Liked: Superb location, very professional and kind staff, Spacious rooms, high-quality amenities, nice and well-equipped bathrooms, very nice breakfast

Classy hotel without all the...

Liked: Great hotel, everything as it should be. Parking available (not very cheap but same as the public garages in Madrid). Electric car charges are available. Location right at the end of Gran Via, public transport right at the door. Bathroom is fantastic. Very happy and would stay again. When we were leaving for the garage the last time we got a bottle of water to have for our drive. Nice gesture.
Disliked: Nothing to mention

Lovely hotel, well appointed, large...

Liked: Room size, quality of toiletries, design
Disliked: Tv options, no BBC or CNN or Arte. ( at least not in the first 6 rows of options). Glad AlJazeera and TV5 monde were included. Breakfast option was too expensive so we did not take it.

Great hotel in a great...

Liked: Great hotel in a great location. In addition to the generally great service you would expect in a 5* hotel what impressed me the most was the note we got with our loundry, where the staff detailed what exactly they mended in each item of clothing as part of the laundry service - a very nice gesture with a very nice personal touch. PS. Not to mention the roof top swimming pool with the glass floor ;-)
Disliked: We liked everything; gun to head, perhaps some roof top bar staff were a little elusive / unavailable, which might come across as not very attentive or even rude. On the other hand, the roof top pool lifeguard was amazing; doing some of the job of the bar staff as far as I could tell (eg. serving drinks).

A wonderful stay at a...

Liked: 1.The hotel is beautiful and clean, and its location is truly exceptional. When you step outside the hotel, you’ll find a lively shopping street to your right and a flower-filled garden with upscale cafés to your left.2.The hotel staff are absolutely wonderful—friendly, helpful, and always ready to assist.
Disliked: When we checked out of the hotel, they added breakfast charges for all six of us, even though only four people actually had breakfast. When we asked for clarification, they explained that they treated our reservation as a package. However, the invoice clearly showed a per-person charge. After discussing the matter with them, they eventually removed the charges for the two people who did not have breakfast.