Exceptional

Moldy smell killed an otherwise...

Liked: The bungalow was gorgeous. The loft attic offers a beautiful tranquility.
Disliked: The space smells very moldy. My whole family got sick by the end of our two-night stay. There was also no way to properly heat up the space without the fireplace, and the fireplace seemed to worsen the moldy smell. Without the moldy smell this would have been a perfect stay.

Great experience and would definitely...

Liked: Fantastic immersive jungle experience with extremely well maintained facilities and wonderful staff and food

Exceptional

Their management is chaotic.Avoid this...

Liked: The cleaning lady tried to help.
Disliked: I attempted a payment to Volcano Village Inn on Oct but my card was rejected, so I went for another property’s services. The Volcano Village Inn held my credit card information and charged my card $1210 in Dec without my knowledge. I immediately asked them to cancel but the manager ghosted me. I tried to call them for two weeks and even went to the property in person hoping to have someone to talk to. I already submitted a lawsuit to local court.

Exceptional

Exceptional

Liked: Amazing Location with beautyful and charming facilities!

The hotel and the park...

Very good

Liked: Breakfast was great! We had hoped to try the local Macadamia pancakes